Recensioner (38)

Helhetsomdöme
5
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
13 december 2023

We are very satisfied with this tool. AI answers all of our customers' questions, even the most complex ones, in a matter of seconds.
A key feature is that since we have customers from all over the world, it can guarantee continuous support, offering a 24/7 WhatsApp shopping experience for our customers.

TBD Eyewear
Italien
2 månader användning av appen
TextYess svarade 15 december 2023

Thank you so much for the nice words TBD Eyewear Team!
We are glad to have you onboard and strive to offer the best customer experience to your customers in any language, instantly, on WhatsApp!
Looking forward too see what our future of AI x eyewear looks like. 💪🏼

19 mars 2024

Fantastic tool, highly recommended. We wanted to automate answering all of our customers' questions on WhatsApp, and we found what we needed: a precise AI assistant with a human touch. Super useful especially during peak periods. The thing I appreciated mostly is the attention they put into customer care, the team is always available for help.

Gianni Del Prete
Italien
26 dagar användning av appen
TextYess svarade 21 mars 2024

It's great to hear that you found an AI assistant that meets your needs for automating customer support on WhatsApp! Having a tool that can handle inquiries efficiently, especially during peak periods, can be incredibly valuable for businesses. And having attentive customer care from the team behind the AI assistant adds an extra layer of support and reassurance. If you have any questions or need further assistance, feel free to ask anytime! 🌟

19 december 2023

In just a few minutes, we were able to set up our AI Assistant on WhatsApp, and it's great to automatically respond 24/7 to all of its customers in just a few seconds. Great product!

Fitporn® - Healthy Food, Looking Good.
Italien
Ungefär 2 månader användning av appen
TextYess svarade 20 december 2023

That's fantastic to hear, Fitporn Team!
We're more than thrilled to know that you've been having such a great experience with us. Ease and speed are our top priority, and it's awesome to hear that we're doing a good job. 🙏

5 december 2023

he idea of responding immediately to my clients on WhatsApp, even on weekends, has always appealed to me. I finally found Textyess that allowed me to do this. The thing that amazes me the most is their support, they are always available and ready to help you better train the AI Assistant.

myAGG
Italien
Ungefär en månad användning av appen
TextYess svarade 7 december 2023

Thank you for the kind words and shout-out, we are super excited and happy to have you onboard. We truly care about our customers and their customers and want to offer the best Whatsapp Shopping experience 💪🏼
We're always a message away for any help!

23 januari 2024

Installation, setup and configuration of astonishing simplicity and ease: in no time we had the chatbot up and running with answers in line with the site content, product catalogue and FAQs. Training allows the quality of responses to be continually refined, and again with the usual simplicity and speed. The accuracy of the answers decreased the workload of our Customer Care while simultaneously giving customers the answers they needed, which is the most important thing. Finally, the quality of onboarding is worth mentioning: the textyess team is by our side at all times with kindness and competence. Excellent work! Super recommended app, a must-have.

iotty.it
Italien
Ungefär en månad användning av appen
TextYess svarade 25 januari 2024

Thank you immensely for sharing your feedback! We're delighted to hear about your seamless experience with the installation and configuration of our chatbot. It's fantastic that you found the process astonishingly simple and efficient, leading to a quick deployment with answers perfectly aligned with your site content, product catalogue, and FAQs.

Your recognition of the training process's effectiveness warms our hearts. Knowing that it enables continual refinement of response quality with simplicity and speed is truly rewarding. We understand the critical importance of accurate answers in alleviating the workload for Customer Care and ensuring customers receive the information they need promptly.

Thank you for labeling TextYess as a "must-have" app. Your recommendation means the world to us, and we're thrilled to have the opportunity to contribute to your success. We're here for you! 🌟

19 december 2023

After our colleagues from Italy and France started using TextYess' AI Shopping Assistant, it seemed inevitable that we would test it as well. A cool tool! The two features our customers appreciate most are the ability to receive product photos on WhatsApp and the AI's incredible understanding of audio messages. Recommended!

ProLon® España
Italien
Ungefär en månad användning av appen
TextYess svarade 20 december 2023

Thanks a lot for the stellar feedback, your support means the world to us!
Thrilled to have you with us in multiple countries. Rest assured, we're cooking up even more features to keep boosting that value for you! 🌟

2 november 2023

This app is nothing short of extraordinary. To truly grasp its remarkable potential, all you need to do is give it a try. With an ultra-responsive and even proactive support team that constantly enhances its offerings, it outshines all other chatbots, rendering them outdated by comparison.

LAYLA Cosmetics
Italien
27 dagar användning av appen
TextYess svarade 6 november 2023

We are glad to have you as a customer and we admire your pioneering attitude - every time we release a new feature you a are always there to try and implement it to offer the best customer experience to your customers. 🌟🌟🌟🌟🌟 Thanks for sharing your opinion with the Shopify community, we will do our best to keep up with it!!

12 februari 2024

Excellent app, it works exceptionally well, responding naturally to all messages and has enabled us to achieve great conversions on our e-commerce. The development team is also outstanding and always available! Highly recommended!

Dreamin*101
Italien
19 dagar användning av appen
TextYess svarade 14 februari 2024

Thank you so much for taking the time to share your experience with our app! We're thrilled to hear that it's been such a valuable asset for your e-commerce business, and that you've found it to be exceptionally effective in engaging with your customers and driving conversions.

Our development team is truly dedicated to delivering the best possible experience for our users, so it's fantastic to hear that their efforts have been recognized and appreciated.

Your recommendation means a lot to us, and we're grateful for your support. To a bright future together with a lot of in-chat sales!

8 november 2023

Our customers often have a lot of doubts about what products to buy and this used to negatively impact the Conversion Rate of our store. Since we implemented AI Shopping-Assistant on WhatsApp, our sales have increased and our customers are delighted to receive qualified responses in less than 30 seconds. Thank you TextYess!

Sweetaly
Italien
21 dagar användning av appen
TextYess svarade 15 november 2023

Dear Sweetaly, thank you for sharing your experience with our AI Shopping-Assistant on WhatsApp! We're thrilled to hear that it has made a positive impact on your store's conversion rate and customer satisfaction. It's rewarding to know that your customers are receiving qualified responses swiftly, contributing to increased sales. We appreciate your trust in TextYess, and we look forward to continuing to support your business. 💪🏼

2 november 2023

Our experience with the TextYess app has been super positive. TextYess provides a first point of contact to rsolve customer concerns and lead them to conversion. In addition, the support from the team is unwavering.

Dalfilo IT
Italien
21 dagar användning av appen
TextYess svarade 6 november 2023

That's what we want to be famous for - an amazing platform and the Greatest Support Team!

Thanks for sharing, we truly appreciate it. Your team also deserves kudos for the constant work in prompt engineering, lucky customers out there. 🏆