Thankly Thank You Page Tool

No one responds to emails, the plugin doesn't work, and the whole page has a 404 error! Very hard to use!

Edit: After reaching out to them to let them know about the problem, the answer was to contact my theme's developer, and that their themes don't disconnect. In other words, trying to sell me a theme when their current app won't work.

This app disconnects ALL the time. It takes to deactivate the access to Instagram to then reactivate it and sometimes it works. It worked well for a while.

Video app does not take YouTube Video; error is "not a recognizable format" even though it is a YouTube URL.
Product upsells do not leave any room to describe each product.No one is going to buy the upsell without content. In fact, on a real check out even the full title of the upsell is truncated.
Also product upsell pictures are truncated on the thank you page when you place an order. The pictures look different in a real check out from when in set up widgets. And they are too small for a customer to understand the product.
Overall, no one would purchase the upsell with the format that this app provides.

Sadly it does not work. Plain and simple. It just doesn't show up on the Thank You page. It could have something to do with that we are also using Bold, but still, it should work.