The Courier Guy
- Priser
-
Gratis at installere. Yderligere gebyrer kan være gældende.
- Bedømmelse
- 2,3 (5)
- Udvikler
- App Inlet (Pty) Ltd
Galleri med udvalgte billeder
The Courier Guy giver dig som sælger mulighed for at tilbyde kurerpriser i realtid og gør det nemt at sende dine pakker.
The Courier Guy gør manuel registrering af forsendelsesoplysninger overflødig og gør det muligt at udskrive fragtbreve direkte fra siden med ordrer på websitet. Virksomheden har opbygget et solidt omdømme i kraft af stærke kunderelationer og effektiv, personlig service.
- Send til hele Sydafrika, og få priser fra flere kurerfirmaer.
- Opret elektroniske fragtlabels med et enkelt klik.
- Hold dine kunder opdateret med sporingsnotifikationer, der kan tilpasses.
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Sprog
Engelsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Shopify-administrator
Kategorier
Labels og emballage
Administration af forsendelser
Beregning af pris
Tilpasning
Priser
Gratis
Gratis at installere
Eksterne forsendelsesgebyrer beregnes og opkræves på baggrund af fragtpriser fra The Courier Guy.
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Alle gebyrer faktureres i USD.
Anmeldelser (5)
I wish i could give you lot less than 1 star, you guys simply update or discontinue your old app with out informing us, your support is HORRIBLE and incompetant i am stuck here with a slew of order i cant book from my shopify admin because you just randomly change EVERYTHING with your updates, If it were possible to leave negative stars, The Courier Guy’s Shopify app would genuinely deserve them. The sheer negligence they have shown toward their merchants is staggering.
Out of nowhere, they decided to completely overhaul-or perhaps entirely discontinue-their old app without a single shred of communication. No emails, no warnings, no transition period. Who rolls out a massive, system-breaking update that changes everything without giving their users a heads-up?
Because of this reckless rollout, my Shopify integration is completely paralyzed. I am currently stranded with a massive backlog of unfulfilled orders that I cannot book from my admin dashboard. To make a catastrophic situation even worse, their customer support is utterly abysmal. When you reach out for help in the middle of the crisis they created, you are met with breathtaking incompetence. They are completely unequipped to fix their own broken system.
If you run a business that actually relies on functional software and reliable shipping, do yourself a favor and look elsewhere. An absolutely horrible, business-breaking experience. Avoid at all costs.horrible!
Hello Modern Auto Parts,
Thank you for your feedback, and please accept our sincere apologies for the severe disruption and stress this has caused to your business and order fulfilment.
After investigating the timeline you reported, it appears there may be a mix-up regarding which app is currently active on your store. Based on the errors described, we suspect you are utilising The Courier Guy Locker app (our Pudo integration) rather than the standard Courier Guy app.
During the exact period you experienced these issues, there was an unexpected downtime on the shp.pudo.co.za domain. Please note that the infrastructure, hosting, and management of this specific domain are handled externally and fall completely outside of our control, which unfortunately limited our ability to prevent or immediately resolve the interruption. This temporary server outage severed the connection between Shopify and the locker booking system, making it appear as though the app itself had been broken or modified without warning.
We can confirm that this network issue has now been fully resolved and all systems are back online. To ensure your store is properly synced, please verify your installation using the correct app link here: https://apps.shopify.com/the-courier-guy-locker
If your admin dashboard is still failing to book your backlog of orders, please contact us directly at it@thecourierguy.co.za with the subject line "Locker App Review Escalation".
Thank you for your patience as we work to get this fully sorted out for you.
I need support regarding this please. I can see how it will be useful to many orders I have. But it gives me errors.
Hello Mswenko Africa,
Thank you so much for reaching out, and we are thrilled to hear that you see the value our app can bring to managing your orders! We want to make sure it works perfectly for your business, and we are sorry to hear you are encountering errors during setup.
We would love to get this sorted out for you as quickly as possible. Please reach out directly to the support team at it@thecourierguy.co.za with a few details so we can investigate immediately:
Your store name or account ID.
A quick screenshot or description of the specific error message you are seeing.
The exact step where the error occurs (e.g., during installation, at checkout, or when booking a shipment).
Once we have those details, our technical team will dive right in to fix the connection so you can start fulfilling your orders smoothly. We look forward to hearing from you and getting this resolved!
EDIT: The app developers have been actively working with us to resolve the app errors. Finally we are making some good progress and the app is actively becoming better week by week. Thanks to Bruce, Chris and the team at AppInlet
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This app experience has been so so.
On the one hand it gets the job done. On the other, upon making a new booking, it lacks the basic ability to automatically mark orders as fulfilled and sending the client their tracking number. So this all needs to be done manually, which each and every order.
TCG keep referring me to the app developer (App-Inlet), so does Shopify, and AppInlet Support themselves, although kind and courteous, have not actually been helpful on this impairment. I’ve been hounding them for months on wether the app can perform this basic function (i.e. by activating carrier calculated shipping, a basic add-on for any Shopify plan). Or what exactly about a higher-tier plan, if even necessary, would make this function work.
Without seeming to know themselves, and evidently not interested enough in figuring it out, their latest pitiful message has been one of "it's not our job to figure it out".
We will likely change courier providers soon, with a more solid app, as we spend hours adding tracking details manually, and who has time for that..
It's been a pleasure collaborating with you, Pawsome Prints!
Support
App-support leveres af App Inlet (Pty) Ltd.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Udvikler
Lanceret
22. juli 2022
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