Detective FAQ Chat & Helpdesk , 37 reviews

Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
October 27, 2020

Great app, easy-to-use, straight forward with some nice features. Pay a lots of attention to their clients ! thanks

Time spent using app: 25 days
October 21, 2020

Very Easy to use. And Live support is supper & User Friendly. You will never thought again after use first time. if you face any problem please contact with support center. I used it and I got all support form them. Highly recommend to use this app. Thank You.
Time spent using app: About 2 hours
October 11, 2020

I am so happy with this app. It is easy to install; and the customer service is always available to offer any help. Caner did an amazing job helping me with set up. I would recommend this app anyone looking to add FAQ on their store.

Time spent using app: 20 days
October 7, 2020

nice app i love it so so so much thank ypu very much for creating such app. it works great. great faq section. thanks

United States
Time spent using app: About 1 month
Edited September 22, 2020

This is a great app, which allows my business to have a dedicated page for all my FAQ's. Also the customer service is great, always on hand to assist in a timely manner. Well done, look forward to see further updates

Scoot City Ltd
United Kingdom
Time spent using app: 5 months
September 16, 2020

Nice App! Easy to use and their support is very professional. We will upgrade or plan to pro very soon!

Time spent using app: 6 months
September 16, 2020

Great App help us to setup our FAQ page and really useful , enjoy about using this app and we recommend pro plan
United States
Time spent using app: 10 months
September 12, 2020

i was going to make my own FAQ but this is just the best ever, so easy to setup and it works perfect and looks great!
had some questions for the team, and they answered instant and were so kind and helpful. no doubt this is the best one out there

Beauty Slake
United States
Time spent using app: Over 1 year
August 12, 2020

My wife has an e-commerce business and we are both in our 60’s. I manage certain aspects of her website and went looking for an FAQ app that would meet our needs and that was easy to use. I happened upon The Detective and decided to give it a try. I am not tech-savvy at all. My only issue was that I needed some instruction on how to use the app. I was able to figure everything out with their assistance and they tell me they are planning instructional videos. Believe me, if I can figure it out, anyone can. Not only does the app allow for general FAQ, but you can have product-based FAQ. This aspect was appealing to me because we sell multiple products. However, I soon realized that the product-based FAQ were general and not specific, ie you had to have the same FAQ for all products and could not have different FAQ for different products. I told the app folks that I wished I had the ability to do this. They reworked their app over a weekend to accommodate us. I’m no app expert but I’m very happy with the functionality of The Detective, and the support I received is A+.

Pams Touch
United States
Time spent using app: About 2 months
August 8, 2020

I really appreciated the help I received from this app. They were very quick with their responses which was also greatly appreciated. I'm very happy I chose to use The Dectective FAQ!!

PreciousDivine's Plus Size Intimates
Time spent using app: About 2 years