Detective FAQ Chat & Helpdesk

Detective FAQ Chat & Helpdesk

Precios
Plan gratis disponible. Prueba gratis disponible.
Calificación
4,8 (37)

The Detective FAQ provides a complete FAQ solution. Create your offline customer support in minutes.

Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s, chat and email throughout your store. With a static FAQ page customers can find answers to all their questions.

Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s, chat and email throughout your store. With a static FAQ page customers can find answers to all their questions. más
  • FAQ, Chat, Email, and Order Tracking all in an easy to use widget.
  • An FAQ answers any questions shoppers may have quickly and efficiently.
  • Add an FAQ to any product or collection to enhance your customers confidence.

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Idiomas

Inglés

Esta aplicación no está traducida al Español

Precios

Free Plan

Gratis

  • Static FAQ Page
  • 3 Responsive Templates
  • 10 FAQ’s
  • 3 Categories
  • Basic Editor
  • Style Customization

Basic Plan

$4.99 al mes

o $49.99 al año con un ahorro del 17%

  • FREE +
  • Product FAQs
  • Collection FAQs
  • 5 Responsive Templates
  • Unlimited Questions
  • 5 Categories
  • SEO Boost
  • Search Bar
  • Advanced Editor

Prueba gratis de 5 días

Pro Plan

$9.99 al mes

o $99.99 al año con un ahorro del 17%

  • BASIC +
  • Customer Support Widget
  • 8 Responsive Templates
  • Unlimited Questions
  • Unlimited Categories
  • Order Tracking

Prueba gratis de 5 días

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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días.

Reseñas (37)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 5% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
22 de mayo de 2020

Very useful and well-presented application. I do use it for my online store since a few days now and I do enjoy it. It is very easy to customise for any online businesses. I had a request related to a specific display and the team was very useful and efficient. I do recommend this app. Well done guys!

Natural Tendance
Francia
Más de 4 años usando la aplicación
12 de agosto de 2020

My wife has an e-commerce business and we are both in our 60’s. I manage certain aspects of her website and went looking for an FAQ app that would meet our needs and that was easy to use. I happened upon The Detective and decided to give it a try. I am not tech-savvy at all. My only issue was that I needed some instruction on how to use the app. I was able to figure everything out with their assistance and they tell me they are planning instructional videos. Believe me, if I can figure it out, anyone can. Not only does the app allow for general FAQ, but you can have product-based FAQ. This aspect was appealing to me because we sell multiple products. However, I soon realized that the product-based FAQ were general and not specific, ie you had to have the same FAQ for all products and could not have different FAQ for different products. I told the app folks that I wished I had the ability to do this. They reworked their app over a weekend to accommodate us. I’m no app expert but I’m very happy with the functionality of The Detective, and the support I received is A+.

Pams Touch
Estados Unidos
Más de 3 años usando la aplicación
27 de octubre de 2020

Great app, easy-to-use, straight forward with some nice features. Pay a lots of attention to their clients ! thanks

Lovapets
Francia
Más de 3 años usando la aplicación
1 de febrero de 2021

Easy to implement and looks great. Exactly what I needed, quick setup and a lot of customization options

Shibuya Laundry
Brasil
Alrededor de 3 años usando la aplicación
20 de marzo de 2021

This app will really improve your conversion rate and customer experience. great support as well. Thank you!

Mother Sierra
Estados Unidos
Más de 2 años usando la aplicación

Soporte técnico

Trinity River Software puede responder cualquier pregunta que tengas sobre Detective FAQ Chat & Helpdesk .

Desarrollador

Recursos

Este desarrollador no ofrece soporte técnico directo en Español.

Fecha de lanzamiento

14 de mayo de 2020

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