Detective FAQ Chat & Helpdesk
Galería de imágenes destacadas
Características
-
Se usa directamente en el panel de control de Shopify
Acerca de esta aplicación
Fecha de lanzamiento
14 de mayo de 2020
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Formulario de contacto , Preguntas frecuentesThe Detective FAQ provides a complete FAQ solution. Create your offline customer support in minutes.
Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s, chat and email throughout your store. With a static FAQ page customers can find answers to all their questions.
- FAQ, Chat, Email, and Order Tracking all in an easy to use widget.
- An FAQ answers any questions shoppers may have quickly and efficiently.
- Add an FAQ to any product or collection to enhance your customers confidence.
Contiene texto sin traducir
Precios
Free Plan
Gratis
- Static FAQ Page
- 3 Responsive Templates
- 10 FAQ’s
- 3 Categories
- Basic Editor
- Style Customization
Basic Plan
$4.99 al mes
o $49.99 al año con un ahorro del 17%
- FREE +
- Product FAQs
- Collection FAQs
- 5 Responsive Templates
- Unlimited Questions
- 5 Categories
- SEO Boost
- Search Bar
- Advanced Editor
Prueba gratis de 5 días
Pro Plan
$9.99 al mes
o $99.99 al año con un ahorro del 17%
- BASIC +
- Customer Support Widget
- 8 Responsive Templates
- Unlimited Questions
- Unlimited Categories
- Order Tracking
Prueba gratis de 5 días
Free Plan
Gratis
- Static FAQ Page
- 3 Responsive Templates
- 10 FAQ’s
- 3 Categories
- Basic Editor
- Style Customization
Basic Plan
$4.99 al mes
o $49.99 al año con un ahorro del 17%
- FREE +
- Product FAQs
- Collection FAQs
- 5 Responsive Templates
- Unlimited Questions
- 5 Categories
- SEO Boost
- Search Bar
- Advanced Editor
Prueba gratis de 5 días
Pro Plan
$9.99 al mes
o $99.99 al año con un ahorro del 17%
- BASIC +
- Customer Support Widget
- 8 Responsive Templates
- Unlimited Questions
- Unlimited Categories
- Order Tracking
Prueba gratis de 5 días
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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días.
37 reseñas
My wife has an e-commerce business and we are both in our 60’s. I manage certain aspects of her website and went looking for an FAQ app that would meet our needs and that was easy to use. I happened upon The Detective and decided to give it a try. I am not tech-savvy at all. My only issue was that I needed some instruction on how to use the app. I was able to figure everything out with their assistance and they tell me they are planning instructional videos. Believe me, if I can figure it out, anyone can. Not only does the app allow for general FAQ, but you can have product-based FAQ. This aspect was appealing to me because we sell multiple products. However, I soon realized that the product-based FAQ were general and not specific, ie you had to have the same FAQ for all products and could not have different FAQ for different products. I told the app folks that I wished I had the ability to do this. They reworked their app over a weekend to accommodate us. I’m no app expert but I’m very happy with the functionality of The Detective, and the support I received is A+.
Great app, easy-to-use, straight forward with some nice features. Pay a lots of attention to their clients ! thanks
Easy to implement and looks great. Exactly what I needed, quick setup and a lot of customization options
This app will really improve your conversion rate and customer experience. great support as well. Thank you!
I really appreciated the help I received from this app. They were very quick with their responses which was also greatly appreciated. I'm very happy I chose to use The Dectective FAQ!!
Acerca de esta aplicación
Fecha de lanzamiento
14 de mayo de 2020
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Formulario de contacto , Preguntas frecuentesCreada por Trinity River Software
Acerca de Trinity River Software
Calificación promedio: 4,8
4 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
Frisco, TX, US
Soporte técnico
Enviar un mensajesupport@trinityriversoftware.com
Este desarrollador no ofrece soporte técnico directo en Español.