Detective FAQ Chat & Helpdesk
- Tarification
-
Forfait gratuit disponible. Essai gratuit disponible.
- Note
- 4,8 (37)
- Développeur
- Trinity River Software
Galerie d’images vedette
The Detective FAQ provides a complete FAQ solution. Create your offline customer support in minutes.
Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s, chat and email throughout your store. With a static FAQ page customers can find answers to all their questions.
- FAQ, Chat, Email, and Order Tracking all in an easy to use widget.
- An FAQ answers any questions shoppers may have quickly and efficiently.
- Add an FAQ to any product or collection to enhance your customers confidence.
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Langues
anglais
Cette application n’est pas traduite en français
Catégories
Tarification
Free Plan
Gratuite
- Static FAQ Page
- 3 Responsive Templates
- 10 FAQ’s
- 3 Categories
- Basic Editor
- Style Customization
Basic Plan
$4.99 / mois
ou $49.99/an et économisez 17 %
- FREE +
- Product FAQs
- Collection FAQs
- 5 Responsive Templates
- Unlimited Questions
- 5 Categories
- SEO Boost
- Search Bar
- Advanced Editor
Essai gratuit de 5 jours
Pro Plan
$9.99 / mois
ou $99.99/an et économisez 17 %
- BASIC +
- Customer Support Widget
- 8 Responsive Templates
- Unlimited Questions
- Unlimited Categories
- Order Tracking
Essai gratuit de 5 jours
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
Avis (37)
Very useful and well-presented application. I do use it for my online store since a few days now and I do enjoy it. It is very easy to customise for any online businesses. I had a request related to a specific display and the team was very useful and efficient. I do recommend this app. Well done guys!
My wife has an e-commerce business and we are both in our 60’s. I manage certain aspects of her website and went looking for an FAQ app that would meet our needs and that was easy to use. I happened upon The Detective and decided to give it a try. I am not tech-savvy at all. My only issue was that I needed some instruction on how to use the app. I was able to figure everything out with their assistance and they tell me they are planning instructional videos. Believe me, if I can figure it out, anyone can. Not only does the app allow for general FAQ, but you can have product-based FAQ. This aspect was appealing to me because we sell multiple products. However, I soon realized that the product-based FAQ were general and not specific, ie you had to have the same FAQ for all products and could not have different FAQ for different products. I told the app folks that I wished I had the ability to do this. They reworked their app over a weekend to accommodate us. I’m no app expert but I’m very happy with the functionality of The Detective, and the support I received is A+.
Great app, easy-to-use, straight forward with some nice features. Pay a lots of attention to their clients ! thanks
Easy to implement and looks great. Exactly what I needed, quick setup and a lot of customization options
This app will really improve your conversion rate and customer experience. great support as well. Thank you!
Assistance
Trinity River Software peut répondre à toutes vos questions concernant Detective FAQ Chat & Helpdesk .
Développeur
Ressources
Ce développeur n’offre pas d’assistance directe en Français.
Lancement
14 mai 2020
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