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Awesome app! Was just what I was looking for to push sales levels higher!
Awesome APP, exactly what we were looking for!
Great place to start offering incentives in a nice gentle way.
Just downloaded, easy to set up and get up and running in minutes. Nice work!
We use this for a promo bar to motivate customers to reach the free shipping threshold. Deelen was fast and dedicated when helping me fix the integration on our new theme. We're excited to try out more uses for the app in our store.
Does NOT work for me. The motivator banners are inconsistent. The Free gift never appears in the cart. Installation is clumsy forcing the Shopify store owner to manually enter Liquid code. Bad banner behavior:
- No Initial Message banner when visiting the store homepage or product page
- After adding an item to the cart the Follow Up banner IS displayed on the Cart page
- After clicking CONTINUE SHOPPING or return to homepage no banner is displayed
- After adding a second item to the cart to complete the goal the Congratulations banner is displayed on the cart page NO FREE GIFT:
However, the free gift is NOT added to the cart. After clicking Update Cart and/or Checkout the free gift is NOT shown in the cart or checkout page. Also, any Goal I have created can not be deleted. The Trash icon button does not work. I tried to disabled the goal to avoid customer confusion but it continued to display on my store. I finally had to delete the app and will manually remove the liquid code.
Thank you for your feedback, we really appreciate it. Very sorry that the app did not meet your expectations, rest assured our developers are constantly working on app updates. Thank you for giving the app a shot, best of luck!
I contacted Bold customer support, asking for a phone call. They've responded with a series of emails, none of which are helpful. I keep telling them that the stuff they're sending is not helpful - that I need a phone call to explain my issue. I'm still waiting . . .
Hi there! We're so sorry about the length of time to took for us to complete the changes you were looking for. It looks like things were resolved for you on September 12, so we're glad that you were able to speak with Guri and were happy with the support you received!
If you are with Naman, this person will be able to help you like nobody did before ! I like it thanks you Naman !
I'm looking for an app that will allow me to give a sample product for free for every full size that is purchased, and allow the customer to choose which sample they would like. This app does not allow that.
This app allows you to set a $ goal for the cart, and once that customer meets that $ goal, they are given a discount (or if you upgrade, a free item).
Also, the coding is a pain. There is a reason they offer a rep to do it for a small fee. My suggestion, create a copy of your theme in case you mess up..
Great apps that are easy to use. Any issues I have had have been handled well by their customer service team, especially Priyanka, who handled my questions super fast and fixed every issues I had. Highly recommend.
Hi there - thanks so much for taking the time to leave us a review! Our live chat is definitely an awesome feature and a great way to access near-immediate help when you have more general questions. Don't hesitate to reach out again!
Simran helped my install the app and was super helpful. Great customer support via chat. Have yet to try the app itself but am off to a great start.
Hi there! We're so glad to hear that the installation went smoothly for you; we're glad to hear you had some great support via live chat from Simran! We look forward to seeing how you use the app, and please don't hesitate to contact us or use our Help Center if you need any assistance with the setup, or otherwise.
Sukh did excellent and the team at BOLD makes you feel confident you are choosing the right team for your success. they are very attentive always working usually around the clock like we do and always willing to go the extra mile (work hard above hard to make their customers pleased) talking to my team we went through all our apps and saw were we could replace our apps we are using with BOLD because bold is a BOLD choice in the right direction. With innovative apps for Shopify geared towards providing you great sucess and a team able to provide the support needed for such greatness! Thank you BOLD you all are Stellar and thank you Sukh for your support!
Additionally had some great support from Priyanka and Rajni's they were spot on helping me EVERY step of the way to make our Campaign a success. Really if you are thinking twice about bold please don't they will save you alot of headache and time and make your job a pleasure. They are worth EVERY penny.
Hi there! We are so happy to hear that you're enjoying our apps, and feel confident in us as a company. Our support team is filled with incredible and talented people who are always ready to assist our customers however they can.
We really appreciate your business, and your kind words. We love hearing that you found some alternatives in our apps! Thank you for the amazing review, and for giving Sukh a shoutout; we'll be sure to pass along the kind words to him!
Don't hesitate to reach out if you need anything else. :-)
Bold is always on top of their customer service. We had a last minute BFCM gift issue and bold customer service handled it right away. Rahul was fantastic and helped very quickly. Customer for life
Hi there; thanks so much for the kind words about our customer service! We're so happy to hear we've made such a great impact on you that you want to continue using our app for a long time. :-)
We're glad that Rahul was able to work with you to get things solved with your BFCM gift so quickly! We've got all hands on deck this weekend, so please don't hesitate to reach out if you need anything else!
The customer support I received from Bold Sales was fantastic! Not only did James B help solve my issue quickly, but he actually helped me identify a page loading speed issue caused by another app, and find a solution to this too!
Hello there! We're glad to hear that you were happy with our service - we aim to offer world-class support to our merchants. :-)
James is a rockstar - we're glad he was able to help you out in more than one way! Thanks so much for sharing your awesome experience - we're so happy that you're able to leave with a great experience.
Please let us know if we can do anything to assist in the future! And best of luck with the busy, upcoming weekend!
Chinton was patient and awesome! Love the app and the support team. Planning on using it to increase Black Friday sales!
Hello there! We appreciate the review; thanks so much for the shoutout to our live chat guru, and we're glad we could help you out!
We look forward to seeing your Black Friday success, and hope that Motivator will play a part in that! :-)
Please let us know if we can help with anything else!
The customer support with this app is really helpful and fast. We haven't been using it very long, but so far, we've been very happy.
We love hearing that you've been enjoying our Motivator app so far; we're always ready to help however we can, so it's great to hear that you've already been able to experience our top-notch support!
Don't hesitate to reach out if you have any other questions, and we look forward to seeing your business' continued success. :-)
Je l'ai installé, même pas 10 minutes après désinstallé. L'application est absolument pas intuitive. Le code est trop compliquer à mettre en place et il faut même payer pour qu'un expert de Bold le mette sur votre shop. En bref, très déçu.
Bonne journée, nous vous remercions de votre avis. Je veux vous faire savoir que notre spécialiste, Guri, a essayé de vous contacter pour vous aider. Vous n’avez besoin d’aucun code pour utiliser Bold Motivator, c’est requis uniquement si vous souhaitez utiliser la version Premium, qui vous permet d’offrir des cadeaux gratuits à vos clients. Si possible de nous contacter dès que possible afin que nous puissions aider comme nous le pouvons! Nous aimerions que vous puissiez essayer Motivator.
The specialist from Bold, was making LIVE changes to our stores codes and now our customers has been unable to go to checkout for over 2 hours!
They re-designed my cart button and made it not clickable. I have had over 10 customers asking us on customer service why they can't checkout right now.
And no reply from Bold until now.. It's not okay!
- Continues..
Hi there, thank you so much for taking the time to leave a review. I completely understand the severity of this issue, and our apps specialists are more than happy to help however they can. Please let us know if you're seeing any further issues, and we'll be sure to help resolve those as best we can.
Great app, Bold Sales Motivator service is competent, fast and friendly. We recommend this quality app. Thank you !
Thanks for your review about our app! Best of luck with the launch of your store; that galaxy background is beautiful.
Parminder and Harpreet were very helpful in getting me all set up through chat. Really good customer service :)
Thanks a lot for your feedback about our support specialists! We're very glad we could help. Love your website's branding and the layout!
I used this product just for a few days and it was awesome other than it couldn't do the things we needed it to, very complicated request no app can do it, but the features it did have were awesome just wasn't something that we needed! What puts this company at a 5 is their customer service if you have any issues installing or uninstalling they are ALWAYS willing to help and do it quickly. Don't hesitate to do any business with this company they won't let you down.
Really appreciate your review and kind words - thanks so much! We're always looking to add new features to our solutions. We have some other great apps on the App Store you may want to check out. By the way, we love your shop! You sell some great gear :-)
Quick and efficient response and very helpful even through email correspondence. I had a lot of questions and they answer all of them and even explained step by step what to do or how to ensure the app works in my stores favor as well as for my customers. It was a win win.
This app has potential but so far the Geo Location setting is buggy and currently not working for us. (awaiting support) We are also having issues with the product search feature, this is a issue we have had with other Bold apps that I was disappointed to still see its an issue they have yet to fix.
The drop down banner and addition of the free product seem to work really well when texted. It would be nice if you could make several thresholds so you could increase the incentive to continue to build a higher cart value.
Quick and efficient response and great email correspondence. Looking forward to using this app more in the future! Thank you
A special mention to Ankur Guri as super helpful, efficient and great to talk to and help me out with my query quickly
The app works pretty well and the support team is very attentive and fast. We are enjoying their app.
I used this app for the Sales Motivator feature. I was having some issues I just couldn't figure out myself. I got a hold of support and bam! Issues solved. Now I can reach my sales goals a lot easier! Thanks CODY!
I am using this app to give a free gift to my customers when they spend certain amount and it has increased my sales like crazy! I love Saler Motivator!
Every time I need help, the live chat support service answer immediately and are VERY helpful. Even if it's 2:43am haha THANKS Guri !! You really helped me! I really appreciate your time and help :)
I needed help installing the liquid code and Brendan jumped right in and took care of it for me! amazing customer service!!!
I wanted this in time for BFCM. I asked Brendan if they can install it for me fast and they did! Great and prompt support from him!
BOLD IS AMAZING!!! THEIR SUPPORT TEAM IS OUTSTANDING & THE PRODUCT ITSELF IS NOW RUNNING SMOOTHLY & LOOKING BETTER THAN I EXPECTED. LOVE LOVE LOVE! THANK YOU SHOPIFY BLOGS FOR SUGGESTING!
All the Bold apps we use are great, and the ROI is very positive. Had a couple of Customer Support issues, and Parminder was on the problem within the hour and fixed the issue.
This is the app we try to use to increase our conversion rate! It does everything we need it to! Also, Great technical support, prompt and speedy. You always get the answer when you need it (during the office hour). Highly recommend it!
Great app. Does everything I needed it to. Excellent and quick support as well to answer any questions you may have. Highly recommend it.
This app does everything it says it will do! You need this app if you want to do any promotions. The developers and customer support are super responsive and very helpful. We had some issues with our theme, but they fixed everything. They even found an issue I didn't notice and fixed it! Now that is excellent customer service! Get this app! You can see it live on our site.
choicecamo.com
I've had this app for quite awhile and it's awesome!
Easy to use and getting help set up is a breeze as the team is super efficient and willing to help.
Thanks for providing a great app!
Great app and really effective. Thank you Parminder for helping me set it up.
Effective & Helpful Staff 100% Value generating app
First time using the app, we haven't actioned it yet, but the support we received was excellent especially from Shawn, Nick and Dan!
Great app and even great support. Perfect combo!
We are new to using this APP and have seen it in action! it has increased a few purchases but our market is still a bit slim. I think once we are known to more customers, we'll see this APP used more and more.
The support team is fantastic! They were so patient with my set up and my million questions. Thank you BOLD Team for always being willing to walk through things with newbies!
Extremely good app to boost conversion rates. I had a small problem getting this to work with my theme but the support team fixed all the problems very fast! Can't recommend enough.
Great APP. Easy to use and gain sales!
do not install this!! i did what they said and nothing!!!
the free trail doent contains what they said
liers!!!!!!!!!!!!!
Easiest way to add free extras during sales time. Love this app!
Hi !
I wanted to add an incentive to my customers' website experience.
I installed Sales Motivator by BOLD and I must say that it did more than the job !
I made 2 extra sales on the first day, matching the incentive criteria.
Therefore the app was paid on the first day, while I was still using it in trial mode.
I change my incentive goals from time to time, in order to fit my new ads and this app gives me extra sales every single time.
I'm addicted to it !
I contacted the support because my theme did not support Sales Motivator very well but it turned out that my theme was bugged and the app was fine.
The support team helped me within 2 days and everything worked out fine.
I'm so happy I contacted them !
Super duper easy app - customer support was quick and exceptional. Thanks Dan!
Love the idea of this app. Installation was easy...monthly price isn't bad. I can't wait to see if it increases my revenue as I hope it will!! Thanks again for another smooth installation and easy to use product. :)
So easy to use. And, I hired them to do the LIQUID install and it all happened very quickly and easily. I got my hands on the product and i had my FREE GIFT with purchase offer up on our site in about 10 minutes. Great instructions and help available. Love it.
Good application. But probably I would like that, when the goal is achieved, it would appear somehow visually, in the form of a picture of the gift itself, for example. And so, everything works fine. Useful software. Also, in the free trial period could give all the service functions. That is it would be desirable to see as works automatic addition of a free product in a basket after end of the purpose.
good product, i think. i wanted an app that would automatically load free gift on checkout when certain amount of purchase was done but could not see how it works since i do not have sales yet. at e-mberensons.com discount store. i will install it again, when my store finally gets sales.
Cool app, exactly what I need. Terrific customer service, Dan was very quick to answer my questions. Thanks!
Amazing support. Emailed them and they responded right away, Dan was great and answered my questions and went out of his way to help., The Product so far seems like a winner and it will help keep customers at my site instead of browsing other sites
Great app that will help to increase your customers spending :)