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First time using the app, we haven't actioned it yet, but the support we received was excellent especially from Shawn, Nick and Dan!
Yes The Motivator is probably a great app BUT:
1. In the video they promise that "You can customize everything". That is not true. Our store is Bulgarian, the symbols are Cyrillic but the app displays “???” instead the correct symbols. When we asked the developer to help us with this issue (you know that a lot of developers can easy solve such problems) the answer was: “Our applications out of the box wont support Cyrillic, however they do support unicode https://en.wikipedia.org/wiki/Cyrillic_script_in_Unicode, the work around at the moment would be to use the unicode characters or have your customers use chrome with the translate extension.”
2. In the video they promise “No liquid or HTML”. That is not true. You have to pay $10 even at the beginning of the free trial period for settings in the Liquid and HTML.
So in our case we paid $10 at the first day of our free trial and then realize that we are receiving nothing. We are very disappointed, good luck for all that works with English alphabet.
Easiest way to add free extras during sales time. Love this app!
Very easy to set up and is effective. I wish you could set goals based on other criteria beyond just the shopping cart value though. But still an excellent tool for a very reasonable price.
Contacted support 2 days ago with zero response, had the item installed proffessionally by bold apps yet there is an error when adding an item to the cart where it bugs out the cart and customers cant check out when adding a free gift, sent numerous messages with no replies, getting very frustrated now can someone please reply, i will be happy to revise star rating as soon as it works
This is a great app that has a robust functionality. There were a few customization challenges we had getting it set up exactly the way that we wanted it to show on our site but they were all able to be dealt with very quickly and easily. We contacted Bold Support and Brendin, who is EXTREMELY helpful, smart and courteous sprung into action and got his team to perform some additional dev to make things work to our exact needs. Highly recommend it for the support alone! But the app works great too ;)
Shawn was GREAT at getting me set up. It was a bit confusing but he stayed with me and was a pleasure to work with. We are excited to offer our first gift with purchase and with Shawn's help, it is sure to be a success!
I am using this app to give a free gift to my customers when they spend certain amount and it has increased my sales like crazy! I love Saler Motivator!
Every time I need help, the live chat support service answer immediately and are VERY helpful. Even if it's 2:43am haha THANKS Guri !! You really helped me! I really appreciate your time and help :)
This App is very useful, but it should be able to differentiate between desktop & mobile sites, as I'm getting same font size and text on both platforms. I want to customize/cut-down the text for mobile site.
This is a really helpful app. Initially I had a problem with the installation charges, but I sent them an email and they helped me out right away. Solid App with a solid crew behind it.