Samlet bedømmelse
3,9
Antal pr. bedømmelsesniveau
  • 49 % af bedømmelserne er på 5 stjerner
  • 7 % af bedømmelserne er på 4 stjerner
  • 3 % af bedømmelserne er på 3 stjerner
  • 6 % af bedømmelserne er på 2 stjerner
  • 34 % af bedømmelserne er på 1 stjerner
Redigeret 16. januar 2022

EDIT 1/16 After leaving this review, their team explained my problem more accurately and they offered a better and more practical solution which I appreciate. Terrible app, terrible customer experience. I updated my theme and the result was awful: translations missing, errors, the product images, prices and description don’t show correctly and they don't adapt correctly to the screen either. I tried contacting support and they told me that's normal so I have to fix them? How am I supposed to fix them when its not a design problem but a deeper code problem? Also they are charging me even though the app didn't do what it promised and after cancelling the first day.

TITAN X
USA
Cirka 3 år bruger appen
Out of the Sandbox svarede 7. januar 2022

Hi TITAN X team!

Thank you for your feedback! When updating your theme to OS 2.0, all content, such as home page content, will need to be rebuilt.

This is a one-time process required by Shopify to align with new templating standards. You will still be able to use the Theme Updater to help streamline your updates with future releases.

A member of our support team will reach out via email shortly!

18. september 2019

Out Of The Sandbox emailed to say the Free or Basic Plan would automatically increase to $9 a month but failed to give a date when this would start. I do not want to be charged for something that a. used to be free and b. I only use maybe once or twice a year. Uninstalled.

ANTI-POP.CULT. | Art Unique
Storbritannien
Cirka 3 år bruger appen
Redigeret 19. januar 2017

I was very quick to judge the app, so I am taking the time to re-write this review. It was extremely helpful, and any problems that I had during the update process were my own.

Thank you again, for providing amazing, robust themes and professional support.

Imprint America
USA
Næsten 3 år bruger appen
28. august 2019

This app works like a charm and gets the job done without any problems. Support is also quick and fantastic, often going above and beyond what I expect of them.

Daneson
Canada
Næsten 3 år bruger appen
20. september 2019

I recently purchased the Parallax theme and just about have my store set up to open and now I get an email saying to automatically update the theme is now $9 per month. I honestly wish this would have happened sooner so I would have purchased a theme from a different provider.

The Bearded Mack Grooming CO
USA
Næsten 3 år bruger appen
15. september 2016

Wow! I was getting ready to pay someone to upgrade my Parallax theme to the latest release and here comes an app that does it for me. Flawlessly. I could preview it and tweak it until I was ready to publish it. Awesomeness in an app. Thank you guys so very much!

Rawdogbrands
USA
Næsten 3 år bruger appen
Redigeret 12. november 2019

RUN FROM THIS APP. DOES NOT WORK. RUBBISH. Guarantee we'll get a faster response to this Review than we will support. The App is not worth the time, money and energy. It does not work with PixelUnion. It creates more work. Who has the time to wait 1-2 days let alone 24 hours with "premium" support for a response. Find a better Theme than using PixelUnion and this App from Out of the Sandbox. More importantly-find companies with better support.

Day 2 STILL WAITING FOR SUPPORT.
A MONTH LATER AND IT STILL SUCKS. LOOK AT ALL THE POOR REVIEWS-DO NOT USE THIS COMPANY OR ANY OF THEIR APPS. Shopify should dump them

tdctheLightShop
USA
Næsten 3 år bruger appen
22. marts 2018

This is what makes OOTSB great! It's not a 100% one click and done update, unless you haven't customized the theme and have no apps installed. OOTSB is upfront about this, so there were no surprises when it listed one file it couldn't update. The updated files don't drastically change, so finding where to add back any custom code is rather quick.

The only time consuming task was updating between Turbo 1.0 to 2.0. The update didn't carry over many of my settings in the "customize" theme settings. I ended up opening two Shopify admin windows and copying over each setting to the updated theme. You won't run into this problem during minor updates (Turbo 1.0, 1.1, 1.2, ...) , but only during major updates (Turbo 1.0, 2.0, ...). Again, OOTSB is upfront about this.

Shop In Today Llc
USA
Næsten 3 år bruger appen
Redigeret 30. september 2020

This is as much about the themes - we use FLEX and TURBO - as it is about the updater (which is only for the Out Of the Sandbox themes - saw some earlier reviews - shame on them). This is paying for itself with just the new FAQ module. Helps to keep our Shopify site not looking like a typical Shopify site and now we also don't worry too much when it is time to upgrade.

Big Fruit Studios
Storbritannien
Næsten 3 år bruger appen
7. juli 2020

I used one of thier themes and had one problem, contacted the support and found it helpful. one of the best advantages of thier theme is that is get updated regulary through the theme updater app and found it great! I think a lot of people here don't appreciate this app and think buying a theme for 180 dollars give theme the right to get free updates for life! of course they will charge for the updates and that how the will try to provide a better service.

مكتبة بنيان
Tyskland
Næsten 3 år bruger appen
Out of the Sandbox svarede 7. juli 2020

Hey there!
Thanks so much for sharing this - we're pleased to hear the app and our themes are making life easier! Our themes are updated constantly, either with our own improvements or through adding support for new features of the Shopify platform itself (like the recent Product Media enhancements and Cross-Border improvements) - so, having a tool that makes getting the-latest-and-greatest as easy and quick as possible is crucial; we're glad the Theme Updater can help.
Thanks again for sharing these remarks, all the best, and good luck with your online store!
-The Out of the Sandbox Team