Rezensionen (292)

Gesamtbewertung
3,8
Anzahl pro Bewertungsstufe
  • 51 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 3 % der Bewertungen sind 3 Sterne
  • 6 % der Bewertungen sind 2 Sterne
  • 33 % der Bewertungen sind 1 Sterne
Bearbeitet am 27. Juli 2023

Update 7/27/2023: So I purchased a year of Pro Support and Theme Upgrades with this app in March 2023. I removed the app when I was not using it to make sure it was not slowing my website loading time. I reinstalled the app in July contacted OOTS Support and was told I would have to sign up for another subscription that they can't help me get this theme editor Pro Support (app) set back up under the Year I Already paid for through March 2024. I am very disappointed that Shopify allows this kind of business to be in the app store.
I received a free year of premium support with my purchase of FLEX theme (Awesome) and really enjoy the fact that they make a copy before updating anything so if something goes wrong you could revert back or request support. I have update the theme several times since purchasing and when they are done updating it will tell you the lines of code that they could not move to the updated theme. They literally tell you how and where to place them. Thank you for an easy way to update themes. I will be renewing my premium subscription.

Coastal Gifts Inc
Vereinigte Staaten
Mehr als 2 jahre mit der App
Out of the Sandbox hat geantwortet 28. Januar 2022

Hi Coastal Gifts Inc team!

Thank you for your feedback!

We are always looking to ways to improve our themes, and update them regularly. We appreciate all feature requests that are sent in to us, and try to address all theme bugs as soon as possible!

A member of our support team will be reaching out via email shortly.

All the best,
Out of the Sandbox

27. Oktober 2021

So disappointed by this app and this company. As I pro plan subscriber I would really like to know why I am still waiting 3 days for anyone from the company to look at my issue and get back to me. I had to hire a shopify expert to help me update my Flex theme to the latest version, because the app did not do it, at a cost of $400. This is just seemingly wrong to me. I feel compelled to leave a one star review. I granted permission for someone from Out of the Sandbox to go into my shop and perhaps they would have offered the advice that the issues required this extra help. I got tired of waiting for my "priority support" I have been paying for but never used before. The money you pay monthly to Out of the Sandbox for this app is money spent on empty promises.

madcaphats
Kanada
Etwa 2 jahre mit der App
23. August 2021

Simply a must for any business who hasn't modified too much of their sites code. Very easy to use and fair pricing for what you're getting in return!

Sizy
Australien
Etwa 2 jahre mit der App
28. September 2023

Quick respons! They help me to update the theme and it is perfect!

Artègo Hair Professional
Niederlande
Etwa ein jahr mit der App
Out of the Sandbox hat geantwortet 29. September 2023

Hi Artègo Hair Professional team!

Thank you for your review! We are glad that Theme Updater Plus and our team were able to streamline the update process for your Expanse theme!

All the best,
Out of the Sandbox

12. Dezember 2016

Wonderful app. Made upgrading so much easier. Support was great in answering my questions.

Giftsreadytogo
Vereinigte Staaten
Etwa 2 jahre mit der App
28. November 2022

When I try to update, there is no 'update' button. Only SYNC. I try to SYNC themes and nothing happens, I registered my theme 2 months ago and need the latest updates. Therefore I have concluded there is a serious problem with this app and it does not work! Please fix this ASAP.

theurbanbathhouse
Vereinigtes Königreich
2 monate mit der App
Out of the Sandbox hat geantwortet 28. November 2022

Hi theurbanbathhouse team!

It looks like you do not currently have a Pro Plan subscription for Theme Updater - this is why the option to update your theme automatically within the app is not available.

With the Theme Updater’s Free plan, you can register your theme, install a default theme, and get notified when new versions become available.

The option to update your theme to the most recent theme version, automatically, is an exclusive feature of the Theme Updater’s Pro plan.

The Theme Updater’s Pro plan includes all the features of the Free plan, and will also allow you to transfer theme editor content, help to transfer customizations, transfer theme settings, and allow you to compare changes (before and after).

A member of our support team has reached out to you via email as well!

All the best,
Out of the Sandbox

27. September 2020

Still 9 templates need to be customized... it just helped with the banner images, so not recommended.

milkCases
Vereinigte Staaten
Etwa 2 jahre mit der App
Out of the Sandbox hat geantwortet 2. Oktober 2020

Hello milkCases team!

Thanks for the feedback!

Our Theme Updater app provides the time-saving convenience of updating your theme while preserving the settings and content you've configured with the default theme features.

The message you are seeing means that the app has identified some third-party modifications in the theme files that couldn't be automatically included in the update.

The app will try to bring over custom modifications onto the updated version but if those changes conflict with the updated version of the file they will be left out of the update. The app then flags those files so that you can reapply the custom/third-party code manually.

Our support team has reached out to your store directly regarding the update. Please follow up with us if you have any questions!

We look forward to hearing from you!

All the best,
Out of the Sandbox

18. September 2019

Just received a message that they are now charging for this app even after we paid so much for the theme. It doesn't make sense to pay $108 for something we use 2 times a year. I will most likely move to another theme once my theme becomes too out of date.

Jimaye
Vereinigte Staaten
Etwa 2 jahre mit der App
Bearbeitet am 26. April 2017

This worked really well - a few errors copying over my banner subheadings (which I luckily noticed) and one of my assets file (which it told me it hadn't done).

With every update I'm praying for the function to edit the typography on mobile devices... still waiting.

I really recommend Out of the Sandbox, their customer support is brilliant! I use the retina theme and it works really well for me. Check it out: www.geometrico.co.uk

Geometrico
Vereinigtes Königreich
Fast 2 jahre mit der App
5. August 2020

Excellent updater, yes it costs $9 a month but you also get customer support and regular updates. Thankyou so much to the whole OOTS team for your product, service and support.

NORRDS
Vereinigtes Königreich
Fast 2 jahre mit der App
Out of the Sandbox hat geantwortet 7. August 2020

Hello NORRDS Team!

Thanks for the feedback! We're glad to hear that the app has made updating a little bit easier for you.

Thanks again for taking some time to leave us a review!

We wish you the best of luck with your store!

Cheers,
Out of the Sandbox