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Great app for updating your theme and fantastic customer service from OOTS. Our website has a bit of custom coding, so I was nervous about tackling the update myself as I am not a developer. However, it all went incredibly smoothly, and now we are up to date. I had a couple of questions just the update process, and the customer support team was right there to help answer my questions and put my mind at ease. Also, the customization tracker that shows what changes have been made to the code vs the original is a hugely helpful tool. Thanks Out of the Sandbox team.
Hi House and Loft Living team!
Thank you very much for your wonderful review! Updating themes can be a daunting task, and we are so happy to hear that Theme Updater was able to streamline that process for you.
All the best,
Out of the Sandbox
I've been using the Theme Updater & Backups app for a while now to manage the theme on my Shopify store, and it has been an invaluable tool. The app makes it easy to upgrade my theme to the latest version with just a few clicks - no more having to check for updates and handle complicated uploads and installations manually.
A crucial feature that I depend on is that it highlights any custom changes I've made that won't carry over when updating to the new theme version. This makes it a breeze to quickly copy over any key custom CSS, code edits, or other modifications I've made after installing the updated theme. Without this handy feature, I'd risk losing necessary tweaks every time I update.
The support team is also excellent. I've contacted them several times with issues or questions, and they are very responsive. They take ownership of inquiries and will follow up with you until everything has been resolved.
Overall, I recommend the Theme Updater & Backups app to any Shopify merchant looking to simplify theme updates and implement robust backup protection. It has saved countless hours and given me confidence that my store data is safe. I don't know how I managed my theme without it!
Hi Select Beauty team!
Thank you for your amazing review! We are so happy to hear that using Theme Updater was able to streamline your theme's updating process, and that our support team was part of that process!
Updating your theme manually without the assistance of Theme Updater can be a big task, and we are glad that we were able to help you get onto the most recent version of your theme faster and easier.
All the best,
Out of the Sandbox
Out of the Sandbox, specifically their Turbo theme, is key to our website success. The feature set is amazing, but honestly time consuming on the initial set up. Thankfully, the theme updater app was created and has taken our site maintenance struggles away.
Now, when Turbo or Shopify releases updates, it's a simple matter of checking this app, clicking a couple buttons, and we are up with the latest styles and technology.
There is only one app in our stable that requires hands on help fixing, but that developer is also quick to respond.
This app pays for itself in time savings, without a doubt.
Hi Mystic Knotwork team!
Thank you for taking the team to leave us such a wonderful review! We are excited to hear that Theme Updater Plus has made such an impact on your store's update experience.
All the best,
Out of the Sandbox
Updating the theme was a breeze. Takes a lot of the fuss out of keeping things up-to-date.
It's even easier now with the AI help :)
Hi Handmade Candles | Candlellation team!
So glad to hear that Theme Updater was able to streamline your shop's update! Updating your theme can be a big task, and we are so happy to hear that using the app was able to make this experience much smoother.
All the best,
Out of the Sandbox
Used the theme updater and ran into a small problem. Contact support and issue was addressed and fixed with hours. Would definitely recommend this to all.
Hi Primespec1 team!
We are glad that our support team was there to assist, and that Theme updater app was able to help streamline your shop's update! Thank you very much for your review!
All the best,
Out of the Sandbox
I've recently upgraded to the Pro option and it's made a big difference in terms of time and efficiency for my theme updates. Everything has gone smoothly and there is also excellent customer support.
Hi Emily Kidson team!
We are happy to hear that the Pro plan of Theme Updater helped to streamline the update process for your theme! Thanks for taking the time to leave us a review of both out app, and our customer service.
All the best,
Out of the Sandbox
John provided amazing customer service, swiftly resolving my technical issue with patience and professionalism. Highly recommend for their commitment to assisting customers even after the sale. Thank you, John!
Hi ISONIA team!
So happy to hear that our support team was able to lend a hand, and that Theme Updater was part of your store's update process!
All the best,
Out of the Sandbox
Their dedication to customer satisfaction is truly commendable. Not only did they address my concerns promptly, but they also followed up to make sure everything was working perfectly.
Hi Luxiov team!
We are so glad that Theme Updater was part of your theme's update process. Thank you for leaving us such a wonderful review. Our support team is here if you ever have any additional questions, and we look forward to helping you streamline your theme's update again in the future.
All the best,
Out of the Sandbox
The theme updater makes loading new themes easy. The customer service is great. They got back to me in a timely fashion and answered all my questions. I recommend the app.
Hi Margie Edwards Jewelry team!
Thank you very much for your review! We are always happy to hear from our merchants, and are happy to hear that Theme Updater Plus was able to streamline the updating process for your theme.
We take a lot of pride in our support, and are happy to hear that we were able to be part of your theme's update!
All the best,
Out of the Sandbox
Support is absolutely great! Prompt and can spot the theme issue right away.
Hi Gym Plus team!
Thank you for leaving such a wonderful review - we are glad to hear that our app and support were able to help streamline your theme's update process!
All the best,
Out of the Sandbox