Theme Updater & Backups | OOTS

Tried the pro version of Theme Updater to bring Atlantic theme 11.6 tot 13.4.5. The result was horrifying: a mix of badly placed page elements and duplicate items in the customize section. There is no solution for painless updating: I had to do everything manually. I think this tool only works for minor updated themes.

App recommended by theme developers. Very easy to use and does what it's designed to do. I had an issue at first shot of this (which I ended up solving myself) BUT the support team replied quickly given it was during the free trial, kept me updated about the progress of my ticket, and offered support in a friendly and jargon free way. My theme has updated and copied over brilliantly with only one little bit of code missing which is beyond the capability of this app (a niche widget!) But at least it shows you what the issue is and you can sort yourself/get developer to sort.
I think many of the poor reviews on here are from people misunderstanding that this app is not designed to update from legacy to shopify online 2.0. For what it's designed for, it works very well (so far!!)

Just awful, no clear instructions on how to apply changes. There is a reason that this app has such low reviews. Only gave it a look as the theme developers suggested it. No idea what they were thinking.

Really useful app. It updated the theme, really well, kept our customized page scripts and fixed the bugs of older versions.

I have written for 3 Weeks ago then for 2 Weeks ago an email and no response. I have a massive issue with my turbo theme Template. My products show up very strange after I have clicked some item. The products do not side by side. There are below each other and descriptions disappear. Maybe my English is too bad to explain that. But that is an absolutely catastrophic from the customs service. And 350 Dollar is on the top of the template prices.

I have the "Responsive" theme installed on my site. Had to reach out to customer support for custom editing and have to say that I am very happy with the response time. In my case, it was in the 24hr time frame which is GREAT!
The instructions very well presented and were easy to follow.
No regrets in choosing these guys!
Thank you!

NIGHTMARE!!!

I installed the Updater App for two reasons; to ensure my theme (Responsive) was up-to-date and to try and fix a bug with my e-commerce site that developed overnight - because despite submitting a ticket for support no-one has got back to me from Out of the Sandbox Support Team! This came at a very bad time as I was running a special offer weekend and currently, visitors cannot checkout because the checkout button has magically disappeared!
So, I installed the app in the hope that I could try and fix the problem myself.
First, some customisation IS copied over when you update the theme. However, for all those considering whether to use this app, here is a list of what has not been copied over to the updated theme and I will have to do manually (not a quick fix then...and more hours required to invest in making the necessary changes);
1. Company logo and Favicon are not copied over
2. I installed the Multilingualizer translation tool to allow my website to be displayed in any language - the installation has not been copied over and my website is covered in text that looks like this "....EVERYDAY WEAR..ESSENTIELS DU QUOTIDIEN...."
3. Customise coding for the padding in the Header has not been copied across
4.The changes and translations made in 'Edit Language' have not been copied across - that is 13 tabs, pages long that I have to redo!!!!
5.Footer - Privacy Policy and Terms and Condition links have gone!
6. The formatting on Product Pages and Collections have not been copied across.
7. at this point I stopped looking for anything else...too depressing!

For me, this update will cost me days or even weeks to manually make all the changes. When do I have time to do that??! I'm trying to run a business not repeat hours that I've already spent setting up my website. This is going to be a very gradual process!

The only thing I am thankful for is that you old them version remains intact until you make the change to the updated version - and YOU can decide that.

If you can avoid it, I would strongly suggest that you don't!!

So I bought the theme, but I can't get updates afterwards? I have to pay extra and take the risk to update my theme?

works great every time, i would recommend this app to anyone who used their themes!

not working with Prestige theme, also I have two other themes not working neither very disappointing