Calificación general
3,8
Recuentos por nivel de calificación
  • El 49% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 6% de las calificaciones son de 2 estrellas
  • El 35% de las calificaciones son de 1 estrellas
Fecha de modificación: 16 de enero de 2022

EDIT 1/16 After leaving this review, their team explained my problem more accurately and they offered a better and more practical solution which I appreciate. Terrible app, terrible customer experience. I updated my theme and the result was awful: translations missing, errors, the product images, prices and description don’t show correctly and they don't adapt correctly to the screen either. I tried contacting support and they told me that's normal so I have to fix them? How am I supposed to fix them when its not a design problem but a deeper code problem? Also they are charging me even though the app didn't do what it promised and after cancelling the first day.

TITAN X
Estados Unidos
Alrededor de 3 años usando la aplicación
Out of the Sandbox respondió 7 de enero de 2022

Hi TITAN X team!

Thank you for your feedback! When updating your theme to OS 2.0, all content, such as home page content, will need to be rebuilt.

This is a one-time process required by Shopify to align with new templating standards. You will still be able to use the Theme Updater to help streamline your updates with future releases.

A member of our support team will reach out via email shortly!

Fecha de modificación: 19 de enero de 2017

I was very quick to judge the app, so I am taking the time to re-write this review. It was extremely helpful, and any problems that I had during the update process were my own.

Thank you again, for providing amazing, robust themes and professional support.

Imprint America
Estados Unidos
Casi 3 años usando la aplicación
Fecha de modificación: 18 de septiembre de 2019

I'm a long time online seller and this app has been great the handful of times that I"ve updated in the past three years. But I cannot believe that I paid $350 for a theme (with 1 store usage allowed), and now OOTS wants to charge $9 a month and/or $108 a year (forever) to let an app stay installed in my store that I use two or maybe three times a year at a maximum?? BOO HISS. Horrible. The updater is great so I hate to leave 1 star because of this new policy, but its a complete disappointment to see these guys get so greedy when their themes are highly priced.

Rockstar Leatherworks™
Estados Unidos
Más de 2 años usando la aplicación
Fecha de modificación: 26 de abril de 2017

This worked really well - a few errors copying over my banner subheadings (which I luckily noticed) and one of my assets file (which it told me it hadn't done).

With every update I'm praying for the function to edit the typography on mobile devices... still waiting.

I really recommend Out of the Sandbox, their customer support is brilliant! I use the retina theme and it works really well for me. Check it out: www.geometrico.co.uk

Geometrico
Reino Unido
Casi 2 años usando la aplicación
5 de enero de 2021

The App is helpful but the limitations are part of Shopify as well. We are using a 3rd party Shopify app to the build pages we need and in a way that makes sense for us. The Theme Builder is very limited. The updates get complicated because of customizations. I believe this is an overall Shopify limitation. Backup! and use a Shopify Expert to help you.

Reversal Solutions, Inc
Estados Unidos
11 meses usando la aplicación
9 de octubre de 2018

This app works really well, if you have any customised code on your site the paid-for version of this is a must. Beware though that you will need to update every line of custom code from your old version to the new version by hand. The app doesn't carry across custom code. If you don't have any custom code then it works perfectly without having to edit any stuff in the backend.

Vitality and Wellness
Australia
9 meses usando la aplicación
13 de enero de 2017

Great themes! So far no update to mine...I'll modify the review once I know it's working. :)

Jack Wagon Coffee Co
Canadá
5 meses usando la aplicación
Fecha de modificación: 20 de septiembre de 2019

Literally nothing happens, it does not function when I try to open the app. Deleted and reinstalled with the same result. Disappointing.
UPDATE: I believe this was my cookie settings as I tried on another browser and it updated ok. Review changed from 1 to 4 stars.

Halo Bottle Ltd
Reino Unido
4 meses usando la aplicación
Fecha de modificación: 5 de abril de 2023

Me han solucionado el fallo de la aplicación bastante rápido, ahora si que funciona, si bien es cierto que la actualización no es perfecta del todo, requiere algunos ajuste, pero en general mucho mejor. Saludos

PracticOffice
España
3 meses usando la aplicación
Out of the Sandbox respondió 10 de abril de 2023

Hi PracticOffice team!

We are glad that we were able to jump in and help out with this. We are always looking for ways to improve, and appreciate you reaching out to us!

All the best,
Out of the Sandbox

30 de diciembre de 2016

Can't preview turbo theme, could have better way to update
better than nothing tho

Jateknagyker
Hungría
Alrededor de 1 mes usando la aplicación