Avis (321)
Affiner
-
Par note
This is a great companion app to the OOTS themes.
We hit a few stumbling blocks updating an old theme full of little customisations, but the support team was helpful and swift - thank you, Corey!
The new sections are a truly welcome feature, and choosing to install only the ones you need makes a lot of sense.
Hi Heartwork Inc team!
Thank you for the wonderful review of our support team and of Theme Updater!
We are very proud of Theme Sections, and look forward to rolling our new sections to the app - glad to hear that they are such a welcome addition to your theme.
All the best,
Out of the Sandbox
I've had the Flex theme forever and use the Theme Updater all the time. I just installed the video with text section and love the functionality.
Hi Molten Glass Creations team!
We are happy to hear that you are using Theme Sections on your Flex theme - thank you very much for your review!
All the best,
Out of the Sandbox
Love my Turbo theme, and love the Theme Updater. Every year I update my theme to make sure everything runs smoothly. And OOTSB team are always super helpful too! Thanks!
Hi Clothes & Roads team!
We are happy to hear that Theme Updater is part of your Turbo theme's update process and that both are helping you to run your shop so efficiently!
We are always here to help with anything that comes up, and thanks for your review of our support team, too - happy selling!
All the best,
Out of the Sandbox
Must admit I am very disappointed of the app and service. Totally useless. The updates never go smoothly, it's deleting all my theme customizations (which I payed a lot for) and I can't use the updated theme. Most important files need to be configured manually, and I have to hire a developer to make the changes, for extra payment ($300 to be exact). It is ridiculous as a pay you each month for this app.
Hi camieandme team!
The Theme Updater does identify customizations that it cannot carry over from your 2021 theme version so you can manually carry them over to your updated 2025 theme version.
Customizing the theme to be right-to-left and adding third party app code and customizations does introduce a lot of additional complexity. However, our support team has been helping you with each of your questions as they come up and please let us know if there is any additional help you may need by replying to your open ticket so we can do our best to help out.
All the best,
Out of the Sandbox
These guys make a great product.
Hi OHD Studios team!
Thank you very much for your review - we think so too, and appreciate your review of Theme Updater!
All the best,
Out of the Sandbox
Works great although not all customizations will be transferred although its a lot better than previously. Love the new sections which have been added. Support is also great!
Hi Bonsai Tree (Pty) Ltd. team!
Thank you very much for your review! Themes that do have additional third party customizations can still view the code that will need to be transferred over, which is a huge bonus, and saves time when updating from one theme version to another.
Glad to hear that you are enjoying the new theme sections - lots more to come as our team keeps adding to new ones!
All the best,
Out of the Sandbox
A definite must if you're getting an Out of the Sandbox theme......you need to keep up with changes and this does it easily.
Go Pro and you get additional sections to add to your site.
Hi Seguin Gardens & Gifts team!
Thank you for your awesome review - we are so happy to see that you are taking advantage of Theme Updater to keep your theme up to date, and are enjoying our newest app feature - Theme Sections!
All the best,
Out of the Sandbox
Theme update did nog work on the first try. Contacted support and after 30min the issue was fixed!
Great app, even better support!
Hi Jarderi team!
We are glad to hear that Theme Updater is part of your theme's update process, and that our team was able to step in and help you out! Thanks for the great review!
All the best,
Out of the Sandbox
Sustainable and Regularly Updated
I've been using the Turbo theme for years, and I couldn’t imagine switching to another theme for 3 main reasons:
- Proven Longevity: Turbo has been around for years, which ensures its sustainability. (It’s tempting to go for flashy themes that seem impressive at first glance, but it’s a trap. If they’re developed by a couple of guys working out of a tiny studio, they often disappear or move on after six months or a year, leaving the theme outdated with no further updates...).
- Always Up-to-Date: Turbo is updated promptly to stay compatible with Shopify’s latest features and updates.
- Responsive Support: Their support team is incredibly responsive and solves any technical customization issues efficiently.
Hi Cuisine-Pratique team!
Thank you very much for your review of our support and Theme Updater. We are so happy to hear that Theme Updater is helping to streamline your Turbo theme updates so you can continue to use it with all it's newest features!
All the best,
Out of the Sandbox
Just received a DMCA Takedown Notice from these guys,
No direct support contact on their page
Their register page is not working :
https://register.pixelunion.net/
Just had AI bot that is unhelpful
Also their reset password link is not working,
this is the email from Shopify
This is the email we received, with one day to action this otherwise our site will be taken down,
I am not impressed.
We received a Digital Millennium Copyright Act takedown notice from a theme developer claiming that your Shopify store, xxxxxxxx is using an unlicensed version of the following theme:
https://outofthesandbox.com/collections/turbo-theme
Your store will be taken offline on November 6, 2024 if this issue hasn’t been resolved. You can resolve this issue by:
Purchase: consider buying the theme from the theme developer using the link provided in the notice, or
Delete: if you choose not to purchase the theme, then you must remove it from your theme library.
If you require any assistance with buying the theme, please contact the theme developer directly at support@pixelunion.net. If you require any assistance removing the theme, please contact Shopify support.
If you delete the theme, reply directly to this email to let us know. If you purchase the theme, we require the theme developer to confirm.
Thank you for your attention to this matter,
Shopify Trust & Safety