Theme Updater & Backups | OOTS

1 star not only for the app - but the shady practices of this company. We have all paid hundreds of dollars for your themes and now you expect us to subscribe to an app to update - these updates should be free and easy - they are mostly to fix bugs - I don't see why we should foot the bill for bugs that NEED fixing.

If you are looking for somewhere to throw away money, this is it! This app did absolutely NOTHING to preserve my settings or customizations. I bought it because upgrading normally wasn't keeping even some basic settings. Figured this would help. Nope. This was a simple upgraded. Already on shopify 2.0, so not an issue with that.

EDIT: Regarding their reply... My theme settings were able to be transferred over to my new theme because I did it all manually myself. Please don't try and infer that this app had anything to do with that. Come on now.

Great app and we are really glad to have this available for our Parallax theme. Unfortunately, upgrades and how to get them installed were not on my roadmap when I was shopping for a theme. I cannot believe that we overlooked such an important feature. Out of the Sandbox themes are incredible for all the fine details they offer with so many large and small touches that other themes would require hiring a developer. With OOS they are standard with customer service second to none.

So we love our theme, but then realized we really needed to upgrade our Parallax 2.4 to the new 3+ versions with added features. Enter the Theme Updater...what a time saver and it worked incredibly well. We had just a couple custom items we needed to redo, but now that we are on 3+ this should not be an issue again. This truly is an invaluable product and it's free! Kudos to Out of the Sandbox for helping its customers.

This app works well to make sure that our Out of the Sandbox themes remain up-to-date. Much more cost-effective than re-purchasing new themes. Developer was quick to respond to an issue that we ran into, and helped us resolve it very quickly so that our site was functioning properly.

Wow. I'm shocked ... I haven't even used this yet. No idea we were being billed. Surprise, surprise! Why not just do a once a year update and charge a flat fee of $150. That's actually reasonable instead of continually updating ... what a mess.

Theme Updater was very easy to use and extremely user friendly! Great app and great customer support.

I followed the instructions regarding my unsupported theme. Still displayed as unsupported. The support email told me to do what I’d previously done. Since this is a paid app, why did I not receive actual support?

This review is more for the Flex Theme as they deleted the review they request from me for their product. The issue I had with the Flex Theme is that it was full of bugs and didnt work, the issues I came accross with support are all repeated here in previous posts. There product is expensive and full of bugs, there support is very slow and very poor quality once they do reply , even to the point of being comical. I only wish I had read all these reviews first before shelling out the US$450.00. I did download and try it out, but it was only once running that the bugs started showing. I now only use it for the headers then use a page template. Im now currently looking for a different product to use that is also mobile friendly.

Very easy to setup and configure.

A good idea when it came out, though it was only partially helpful for complex customizations that had been added to the default themes.

Unfortunately, now that even the basic version is to be a monthly subscription, we'll be deleting and finding other options.