Theme Updater & Backups | OOTS , 271 recenzji
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I had no problems with this app. Out of the Sandbox has wonderful customer service and I had quick and friendly help every time I had questions or a problem.
Hi Kalamazoo Candle Company,
Thanks for leaving a review! We’re pleased to hear that both the Updater App and our Support team were helpful and effective.
We've been on the Shopify platform for coming up on six years now and the evolution of the theme features on Shopify has been nothing short of phenomenal. Keeping up every step of the way has been Out of the Sandbox. It has leveraged and extended every new advancement in Shopify theme functionality to bring fantastic, conversion-enhancing features to the masses.
Theme Updater is a natural outgrowth of Out of the Sandbox's expertise and a real blessing given the complexity of otherwise updating to take advantage of new features the company reliably roles out. We previously avoided updating our heavily customized theme like the plague. Now, most of it happens seamlessly with the areas in need of manual attention detailed.
On top of that is top-notch support (thanks Salman!). So we strongly recommend Out of the Sandbox themes and this app to make upgrading a lot less tedious and downright simple if you only make modest code changes here and there.
Great team support from these guys!!
I always get top-notch support from the team. They are responsive and committed to delivering exceptional assistance, promptly addressing queries, and ensuring a smooth update process every single time! Thanks a lot!!
Superstore theme - awful - full of bugs! The filters and the menu stop working when I select the infinite scroll pagination. Support has been unresponsive and does not seem to care. Avoid out of the sandbox. Worst company I have ever come across
Hi BOUTIQUETOYOU team!
Looks like this might be a review of the Superstore theme - not of Theme Updater Plus.
It also looks like you might have reviewed the Superstore theme twice, with the same review, accidentally!
We appreciate your feedback, but would recommend reaching out to our support team so we can help you with setting up your Superstore theme.
You can send us any questions you may have, here:
https://help.outofthesandbox.com/hc/en-us/requests/new
All the best,
Out of the Sandbox
This app works like a charm and gets the job done without any problems. Support is also quick and fantastic, often going above and beyond what I expect of them.
Wow! I was getting ready to pay someone to upgrade my Parallax theme to the latest release and here comes an app that does it for me. Flawlessly. I could preview it and tweak it until I was ready to publish it. Awesomeness in an app. Thank you guys so very much!
This is what makes OOTSB great! It's not a 100% one click and done update, unless you haven't customized the theme and have no apps installed. OOTSB is upfront about this, so there were no surprises when it listed one file it couldn't update. The updated files don't drastically change, so finding where to add back any custom code is rather quick.
The only time consuming task was updating between Turbo 1.0 to 2.0. The update didn't carry over many of my settings in the "customize" theme settings. I ended up opening two Shopify admin windows and copying over each setting to the updated theme. You won't run into this problem during minor updates (Turbo 1.0, 1.1, 1.2, ...) , but only during major updates (Turbo 1.0, 2.0, ...). Again, OOTSB is upfront about this.
ABSOLUTELY HORRIBLE service. This company updates their theme every two weeks but every time you update your theme, it messes up all your custom coding. They don't have a phone number to contact, only by email, which is fine - if they actually respond and help with your concerns.
This is as much about the themes - we use FLEX and TURBO - as it is about the updater (which is only for the Out Of the Sandbox themes - saw some earlier reviews - shame on them). This is paying for itself with just the new FAQ module. Helps to keep our Shopify site not looking like a typical Shopify site and now we also don't worry too much when it is time to upgrade.