Theme Updater & Backups | OOTS , 270 avaliações

Great customer service!
Byanca went above and beyond to help me and fix whatever I wasn't happy with.

Wow. I'm shocked ... I haven't even used this yet. No idea we were being billed. Surprise, surprise! Why not just do a once a year update and charge a flat fee of $150. That's actually reasonable instead of continually updating ... what a mess.

Saves so much time and like that it brings over most customizations too! Great job OOS!

I love the Theme Updater app. I'm using with Pixel Union 'Atlantic' Theme. We have paid for app, and most customisations transfer over. Any that don't I can usually sort out with Support. Makes life so much simpler!

I followed the instructions regarding my unsupported theme. Still displayed as unsupported. The support email told me to do what I’d previously done. Since this is a paid app, why did I not receive actual support?

I'm a long time online seller and this app has been great the handful of times that I"ve updated in the past three years. But I cannot believe that I paid $350 for a theme (with 1 store usage allowed), and now OOTS wants to charge $9 a month and/or $108 a year (forever) to let an app stay installed in my store that I use two or maybe three times a year at a maximum?? BOO HISS. Horrible. The updater is great so I hate to leave 1 star because of this new policy, but its a complete disappointment to see these guys get so greedy when their themes are highly priced.

The app updater has been a great help for me. It does most of the work, and then I only have to fill in the special little changes that I've made to the code on my own. I had a technical question, and support got back to me quickly and clearly explained what I needed to do. Very helpful - excellent support!

Like many others not happy this app is going from free to paid with no details on how to avoid being charged. This app never worked for me due to my custom code.

This review is more for the Flex Theme as they deleted the review they request from me for their product. The issue I had with the Flex Theme is that it was full of bugs and didnt work, the issues I came accross with support are all repeated here in previous posts. There product is expensive and full of bugs, there support is very slow and very poor quality once they do reply , even to the point of being comical. I only wish I had read all these reviews first before shelling out the US$450.00. I did download and try it out, but it was only once running that the bugs started showing. I now only use it for the headers then use a page template. Im now currently looking for a different product to use that is also mobile friendly.

Brilliant app, saved me MONEY - I had some custom functionality which I needed on my update, last time I paid $1k to get this done, this time it was FREE