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I had no problems with this app. Out of the Sandbox has wonderful customer service and I had quick and friendly help every time I had questions or a problem.
Hi Kalamazoo Candle Company,
Thanks for leaving a review! We’re pleased to hear that both the Updater App and our Support team were helpful and effective.
We've been on the Shopify platform for coming up on six years now and the evolution of the theme features on Shopify has been nothing short of phenomenal. Keeping up every step of the way has been Out of the Sandbox. It has leveraged and extended every new advancement in Shopify theme functionality to bring fantastic, conversion-enhancing features to the masses.
Theme Updater is a natural outgrowth of Out of the Sandbox's expertise and a real blessing given the complexity of otherwise updating to take advantage of new features the company reliably roles out. We previously avoided updating our heavily customized theme like the plague. Now, most of it happens seamlessly with the areas in need of manual attention detailed.
On top of that is top-notch support (thanks Salman!). So we strongly recommend Out of the Sandbox themes and this app to make upgrading a lot less tedious and downright simple if you only make modest code changes here and there.
Great team support from these guys!!
Great customer service and theme. I have been using them for several years without any issues. Would recommend.
This app works like a charm and gets the job done without any problems. Support is also quick and fantastic, often going above and beyond what I expect of them.
Wow! I was getting ready to pay someone to upgrade my Parallax theme to the latest release and here comes an app that does it for me. Flawlessly. I could preview it and tweak it until I was ready to publish it. Awesomeness in an app. Thank you guys so very much!
This is what makes OOTSB great! It's not a 100% one click and done update, unless you haven't customized the theme and have no apps installed. OOTSB is upfront about this, so there were no surprises when it listed one file it couldn't update. The updated files don't drastically change, so finding where to add back any custom code is rather quick.
The only time consuming task was updating between Turbo 1.0 to 2.0. The update didn't carry over many of my settings in the "customize" theme settings. I ended up opening two Shopify admin windows and copying over each setting to the updated theme. You won't run into this problem during minor updates (Turbo 1.0, 1.1, 1.2, ...) , but only during major updates (Turbo 1.0, 2.0, ...). Again, OOTSB is upfront about this.
This is as much about the themes - we use FLEX and TURBO - as it is about the updater (which is only for the Out Of the Sandbox themes - saw some earlier reviews - shame on them). This is paying for itself with just the new FAQ module. Helps to keep our Shopify site not looking like a typical Shopify site and now we also don't worry too much when it is time to upgrade.
I used one of thier themes and had one problem, contacted the support and found it helpful. one of the best advantages of thier theme is that is get updated regulary through the theme updater app and found it great! I think a lot of people here don't appreciate this app and think buying a theme for 180 dollars give theme the right to get free updates for life! of course they will charge for the updates and that how the will try to provide a better service.
Hey there!
Thanks so much for sharing this - we're pleased to hear the app and our themes are making life easier! Our themes are updated constantly, either with our own improvements or through adding support for new features of the Shopify platform itself (like the recent Product Media enhancements and Cross-Border improvements) - so, having a tool that makes getting the-latest-and-greatest as easy and quick as possible is crucial; we're glad the Theme Updater can help.
Thanks again for sharing these remarks, all the best, and good luck with your online store!
-The Out of the Sandbox Team
Great support, Thanks Corey
Hi CYSM Shapers team!
We are happy to hear that our support team met your expectations! Thank you for your review - it means a lot to us!
All the best,
Out of the Sandbox