評論 (254)
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Just awful, no clear instructions on how to apply changes. There is a reason that this app has such low reviews. Only gave it a look as the theme developers suggested it. No idea what they were thinking.
Hi Horizon Micromobility team!
We are sorry to hear that you struggled to find our documentation on the Theme Updater.
In our Help Center we have resources for that can guide you through the update process. You can find these resources within our Help Center, here:
https://help.outofthesandbox.com/hc/en-us
Thank you very much for your feedback and we hope that you find these resources helpful! A member of our support team has also reached out to you to help answer your questions and direct you to our Help Center.
All the best,
Out of the Sandbox
I am pleased I didn't purchase a full year. There was a lot that didn't get converted into the new version starting with the hero background video on the homepage. There was a list of things I would need to manually update, which I don't know how to do and defeats the point in paying for this service.
Hi Soozal team,
Thank you for this feedback!
Our app is able to copy over the settings and content configured with the default theme features. It may not be able to include some of the custom modifications made to the theme files. These may be from third-party app installations or custom work added by another developer.
In these cases, the app will list the files that contain third-party work that wasn't able to be moved over to the updated theme so that you can reapply the third-party code manually.
If you are having trouble with some of the default features not transferring over in the update, this is something we can certainly have a look at with you.
Our support team has reached out directly, we look forward to hearing back from your team!
All the best,
Out of the Sandbox
Hi Eastside Sports team!
It looks like you may have some questions about Theme Updater or need some assistance. We have sent you a couple emails to try and connect with you and offer assistance, but none of them have been responded to, and there are no recent tickets connected to this shop in the last year for us to get a better understanding of how we can best assist you.
Please, check your inbox for our attempts to reach out to you, and let us know how we can best help you - looking forward to hearing from you soon!
All the best,
Out of the Sandbox