Avaliações (22)

Classificação geral
1,8
Número por nível de avaliação
  • 32% das avaliações são de 5 estrelas
  • 14% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 18% das avaliações são de 2 estrelas
  • 36% das avaliações são de 1 estrelas
19 de julho de 2023

Thinkific used to be solid and I stayed around, trusting that they would get better. Joke's on me! Their $99 level that offers subscriptions/memberships? You can't actually SEE who's in your courses or membership, unless you upgrade for another $100/month (so, their $199/mo level). So if being able to, say, email updates to your students is important (even if you're willing to go outside of the ...

Mooncat Crystals
Estados Unidos
Aproximadamente 3 anos usando o app
24 de setembro de 2021

I'm sure the app is fine itself but I'm not happy I was led to believe that the free version would be compatible with shopify. It is not. I am required to purchase Pro at $100 per month. I have already uploaded my entire course and am connecting it to shopify THEN I am told it'll cost me $100 per month, after I've already done all this work. Then customer service sends me a canned copy-n-paste ...

Spiritandmuscle
Estados Unidos
Mais de 1 ano usando o app
Thinkific Labs, Inc. deixou uma resposta 29 de setembro de 2021

Hey there!

Thanks for your feedback and we’re glad you reached out to our Support team for help on this.

The Shopify app has always been available on all Thinkific plans, ...

24 de outubro de 2021

While it's a decent platform to host a course and has good capabilities, the customer service is appalling. Replies are condescending, they don't provide reasonable solutions to my issues (in one case, telling me to delete the app in order to stop being charged - without providing the correct instructions to downgrade to the free version).
I've since been charged when I shouldn't have been (I had ...

Salti
Austrália
Mais de 1 ano usando o app
Thinkific Labs, Inc. deixou uma resposta 25 de outubro de 2021

Hi there!

First off, thank you for sharing your honest feedback around the Thinkific platform, but I am very sorry to hear about your experience so far with resolving your ...

9 de janeiro de 2024

AVOID! Regrettably, our recent experience with accessing course materials after purchasing has been unsatisfactory. Post-purchase, our students encountered an inability to access the materials, leading to a considerable setback in their learning journey.

Despite our efforts to address this issue through numerous emails to customer service, we have yet to receive a resolution.

As a result of this ...

MOBO
Estados Unidos
Aproximadamente 1 ano usando o app
26 de fevereiro de 2024

A pain in the ssss to cancel this app!! Easy to install a nightmare to quit!!

Juan Miguel Zunzunegui
México
12 meses usando o app
15 de julho de 2023

Customer service? It's nonexistent! I made the mistake of using Thinkific for my primary course. I've been using them for nearly two years now, and suddenly my students aren't being enrolled in the course they paid for. Imagine how bad that looks on a business, when students put out hundreds of dollars for a course and can't access it. You'd think that in the case of a broken flow, I'd be able to ...

Nikki Connected Toolkit
Estados Unidos
11 meses usando o app
Data de edição: 21 de outubro de 2021

I have a Youtube educational channel of 225k subs. (jazzduets) and have worked hard to build a solid positive trustworthy reputation. Thinkific has hurt this reputation with my VIP customers. Let me explain. This is lamentable to say but my nightmares started when I started selling my online courses on shopify with the Thinkific integration. The integration does work not seamlessly. Customers do ...

Jazzduetshop
Estados Unidos
10 meses usando o app
Thinkific Labs, Inc. deixou uma resposta 21 de outubro de 2021

Hi there,

I am sorry to hear that your experience hasn’t been seamless—that is our number one goal and we want to make this right as soon as possible.

First off, we want to ...

Data de edição: 2 de abril de 2023

OUR ADMIN HAS BEEN LOCKED OUT FOR 3 DAYS. ZERO PLATFORM ACCESS. SLOW AND UNAVAILABLE IS THINKIFIC AND EVEN SLOWER TO RESOLVE AN URGENT ISSUE. Thinkific says login to chat with a live agent if you have a paid account, which you cannot do when you are locked out. We emailed twice during business hours with no response, but received one some 14 hrs later when the help desk was supposed to be closed ...

WISH Skin Health
Estados Unidos
9 meses usando o app