Thirdwatch: Reduce RTO with AI

Thirdwatch: Reduce RTO with AI

by Razorpay Software Pvt. Ltd.

Identify incorrect addresses & fraud orders and reduce RTO

4.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    77% of ratings are 5 stars
  • 4 of 5 stars
    15% of ratings are 4 stars
    (2)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    8% of ratings are 1 stars
    (1)

All reviews

10 reviews

MatMantra

With the help of Third watch its easier now to recognize fake & suspicious orders. Thanks Thirdwatch team

Developer reply

August 14, 2020

Glad that we could be of help you in identifying fake and suspicious orders. Thank you for your kind words.

Podolite

Thirdwatch By Razorpay is a great tool to analyse whether the particular order is worth considering or not! If you are a solo entrepreneur, it puts you in the position to call up the customer and take a verification call in the case of Cash On delivery orders!

Developer reply

August 14, 2020

Thank you for your kind words. We want to enable businesses like you to successfully deliver more orders.

Thug Things

good app..gives accurate data of each and every fraud order. As i do Indian ecom and get 90% COD order, it helps to reduce the returns.

Developer reply

August 14, 2020

Thanks for your review. Glad we could help you reduce returns.

apartment18

This was the exact solution that a COD market like India needed. Our RTO rates are down by over 10pp by the use of this app. Totally worth the price.

Developer reply

August 14, 2020

Thank you for your review.

Luxury Swift

I am using thirdwatch from past 2 months and I see they have built an amazing database which lets store owners know whether the order is fraud or not. We get 90% COD orders and this app helps to detect fake orders in no time. Thank you thirdwatch you have helped me in reducing my RTO percentage

Developer reply

August 14, 2020

Thank you for your review. We indeed are glad that we could reduce your RTO percentage.

KaratCart.com

We get 85% of our orders as COD and our RTO% had climbed almost 40% when we came across Thirdwatch. Their system flags the risky orders based on incomplete / incorrect details shared as well as their historical data. This helped us in vetting the risky orders at much lower cost. We were able to bring down our RTO rates by almost 36%, thanks to Thirdwatch.

Their teams has been exceptionally supportive of us in this endeavour of ours and we would highly recommend them for online businesses with COD dependency.

The Man Company

Really appreciate the after sales support Thirdwatch offers. They provided us suggestions to reduce the number of RTO and we've found the suggestions really helpful. RTO has gone down and I hope to get the percentage even lower with their help. Cheers!

SR Store

With the help of Third watch its easier now to recognize fake & suspicious orders. RTO has reduced drastically. After sales support is top class. Great Work Team.

SKIN ELEMENTS

Third watch has helped our business to control RTO rate significantly. It's great working with the team from thirdwatch - very swift.

ColourMeGood

Thirdwatch has greatly helped us flag suspicious orders or orders with mistakes that would impact delivery, we are now able to contact those customers and get correct addresses and fulfil orders,