ThisNew Product Personalizer , 36 avaliações

Ive used this app for about 5 months and at first they were extremely slow with shipping and customer service. However since i first started they have GREATLY improved their service and im beyond impressed. This is one of the best up and coming print on demand companies in my opinion. Shipping comes from china on most products but the shipping times are not that bad. I love this app and will continue to profit off their amazing margins.

If there is a negative star I will give negative star. The items coming not as described. It is dishonest thing. And very hard to get return or refund. I will contact my credit card company.

Great support!! I really like working with them! You can communicate with them through whatsapp if you have any problems. They are always making improvements. You can customize anything you can imagine to shoes to face masks.

I use This New for my production partner for KN95 masks I custom design for my customers. The Quality is 5* by my customers. My products are in production under 5 business days, and get to my customers under 15 business days. Typically takes about 11 business days for customer to receive after production. Very please with customer service and products.
There were a few hiccups with payment processing at the beginning, I had to take a break from using their services, but now they have everything resolved, so I am quite pleased.
I do recommend them, & will be testing other products to add to my store. My 2 other production partners are 10-15+ business days out before shipping, so my customers are actually getting their orders faster from This New then Canada and USA.

We tried the app a while back and found it was very unintuitive for our needs (we do personalization). Now we keep getting spam emails from them - we've asked on multiple occasions to please stop emailing us. Every email comes from a different address, so we are unable to block them. If you don't like typical Chinese spam emails, stay away from this app!

I had the same experience with the spam emails. There is no unsubscribe. It's filling up my inbox. Not cool. Bad signal.