ThisNew Product Personalizer , 36 reviews

I just want to say since writing this original message, customer service has improved drastically as have shipping times. I solved the problem with not being able to upload my design images by either clearing my cache or trying a different browser. I was using Brave browser and have since switched back to Firefox and have had no problems. I have always been extremely pleased with the quality of the items I'm getting from them and I would recommend giving them a try. They have some unique items that sell well that I can't find on any other site.

Original ---- Customer service takes forever and most of the items I've worked with before, won't let me save my designs now. Not a word from customer service and it's been over a week. It was working fine until about a week ago, not sure what's going on.

Great company and great prices and variety of product offerings, thanks to Lois, my account manager whos very helpful. I plan to use ThisNew alot in the future

ThisNew is FANTASTIC!
There are several things I look for with a print-on-demand vendor.
1) Good Products
2) Timely Delivery
3) Great Communication
ThisNew does all three. Yes, they are in China, but their delivers times have been very accurate to the United States, Canada and Europe. Yes, I need to stay up late to speak with them, but they respond quickly on WhatsApp, and answer all of my questions.
Their products are very good quality, and I plan on expanding my SKUs with them.

Newbie in print on demand, but they have Excellent Customer Service and Good quality. Thank you, Sissie!

They are slow don't respond to request and have orders sitting form Feb on our store I only gave a 1 star because it's required they need no stars

I've been running a couple of Print-on-Demand stores for over a year now. I've tested about a dozen POD companies, and by far, ThisNew is the best out there. They have the largest selection at the best prices I could find, and their customer service is friendly and amazing. They also have a super helpful Facebook community full of active users. This means that no matter your experience with POD, ThisNew can help support your business with products, and their Facebook group can help you learn and grow.

Fantastic customer service, plenty of products and options to choose from to put my art on! definitely recommend ThisNew!

UPDATE OCT 2020:
After being contacted by a new account manager I made a few test orders and have been very impressed. Not only have they been answering any and all questions and concerns I have had, they got everything to me in a reasonable amount of time. The quality of the items has impressed me as well, no weird smell with shirts, print quality is very good. And they are now alerting me when things are being discontinued and the items they are being replaced with. I am still nervous with all the issues I had in the past and have one more test order on the way. Very happy they are listening to their customers and are making changes. ORIGINAL:
Worst customer service, everything is almost an entire month over due, they use fake shipping numbers to avoid refunds through paypal, they refuse to respond to emails or messages, they are not an American Company, and I doubt they have any American's working for them like their site suggests they do. DO NOT USE THIS APP, DO NOT USE THIS COMPANY!

This app is very helpful. If you want to start your own P.O.D. business, this platform is highly recommended. I will use this app again for my new store.

DO NOT USE THIS APP! I think I just lost my money, sent it by wired transfer, emailed them no answer. Why is Shopify not talking acting with this fake companies. will report this to Shopify again.