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I've been using this app for a few months and I've been super happy with my store speed! The dashboard is the first thing I check after making changes to my theme. The support team is great and super responsive as well. Highly recommend! ^^
bad support and speed of site still not good
Hi Maria,
Sorry about the bad experience with the app. As we explained in the chat and followed up by email, your site issues are mainly caused by the fact that you use a page builder for every single page and have massive images (over 5k pixels in each dimension) basically everywhere with no image source sets, causing your pages to be over 15MB.
Those issues are a bit more fundamental than our app is intended to handle. We're still happy to advise on how to improve the speed of your store - just respond to our emails :)
Best,
George
App is good and Georgi is quite cooperative as a support person. Highly Recomended
This app is fantastic! My website’s loading speed improved instantly, boosting user engagement and SEO. The interface is user-friendly, and it provides clear insights and actionable fixes, plus the support team is excellent. A must-have for anyone looking to optimize their site!
Been using this for a while, reduces your dalays and helps the site load faster, had a minor inconvenience at first of website glitching out, but the staff were quick on the ball and fixed it
I recently started using the Thunder app, and the results have been phenomenal! My Shopify store's loading time has significantly improved, and my customers have noticed the difference. The interface is user-friendly, making it easy for someone without a technical background to navigate and implement optimizations.
The support team is outstanding—they responded to my queries promptly and even provided personalized suggestions to further enhance my store's performance.
Great customer service! Highly recommend.
We had a issue where our dashboard wasn't updating properly. George was super helpful and went above and beyond to get us up and running asap.
Before installing Thunder Page Speed Optimization, my site was experiencing slow load times, which affected the customer experience and, ultimately, conversions. But with Thunder, everything changed. Now, it’s hands down the best solution to speed up my Shopify store!
Excellent Support, Georgi quickly understand the issue & solved in a few minutes. Totally recommended specially because of the support
I'm really impressed with this app. It's not just about speed improvements - it helped me identify other issues I didn't even know I had.
My First Contentful Paint dropped from 7s to 1.6s, which is huge!
Big shoutout to Georgi - I was shocked when he replied to my support request within a minute. That kind of responsiveness is rare these days.
The interface is straightforward, so you don't need to be a tech wizard to use it. If you're looking to seriously boost your site's performance, give this a shot. It's been a lifesaver for me