Recently spoke to Arek and Dominika from Tidio support regarding a tech issues that remained unresolved. Dominika cloned all my data over to another account to bypass this issues with a different resolution and Arek assisted me along the way to iron out the last bit of details that needed doing. Their Products is fully integrated with everything you can think of to supercharge your revenue stream. So grateful for all their support and the brilliant inventions of Tidio. Saves me hours of work and impeccable service when you need them! Fully recommend.
The free version is greatyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
Thank you so much for your kind review!
T&T Liberty Safes
UPDATE: The Tidio team was able to reach out to me after this review. There was a misstep in the communications. However, Oscar was made aware of the situation and responded with a top notch, professional solution. I'm leaving the first draft of this review (originally a 2 star) to let people know that Tidio will go out of their way to make things right for the customer. Thanks again, Oscar! First draft: We have had Tidio for close to two years, and it's done what it's supposed to do with no issues. However, now that there is an issue I reached out and they responded with a generic answer. I replied back (twice) with a more detailed response for the specific issue and after 7 days I still haven't heard back. The app did okay while it was functional and I didn't need any assistance. :\
I'm really sorry to see your review. I'm responsible for support in our team and I'll review what happened. We strive to offer exceptional support to everyone and I'll make sure you get it too! Olek
I liking knowing who is doing what on my site and the chats bots are easy and fun to use, not to mention super helpful without you having to lift a finger
Thank you so much for the kind words! :)
La configuración de la app es a prueba de un bebe. Me encanta esta aplicación y que sea gratuita. Un 10!
Thank you so much for the 5 starts review! We appreciate it :)
Esta app es increible! Muy completa y da un servicio perfecto para tu ecommerce. Los bots son una pasada!
Thank you so much for the 5 stars review! :)
BEWARE - Tidio code completely stuffed up our theme and cart. It caused a major malfunction. Their support is non existent. Do not use
Hi! I'm really sorry to see your review. We've replied to your email after a few hours. I'm not sure how we could've affected your theme and cart - but we are ready to check this for you together with our developers! :) Looking forward to your reply on email. Olek - Tidio
Great free plan! Really awesome to be able to use this for up to 3 operators completely for free. Thank you!
We are proud to be a part of your business! :)
Great job everyone ! it works perfectly and backoffice team answer really fast ! 5 star rating for this app !
Thank you much! We appreciate the rating :)
Awesome and very flexible app. Helped us improve conversion rates
No messaging limitations like Facebook messenger
Thank you! We are really happy that Tidio continues to help your business :)