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After trying many chatbot and email helpdesk options, Tidio is by far the best and most intuitive tool on the market. They know their user and how to create tools that make the users work life easier.
We’re truly delighted to hear that Tidio has made your work life easier and that you find our tool intuitive. Your feedback means the world to us—it’s what drives us to keep improving and innovating.
Tidio est vraiment complet et la version gratuite permet de bien découvrir la platforme ! Je pense que je gagne 1h/semaine de traitement SAV avec cet outil
Thank you so much for the review! 💙
We really appreciate your support. If you ever need anything, we’re here to help.
been using tidio for more than an year and it's working pretty well for us.
Thank you a lot for the kind words!
The chatbot gives great answers, and the email recommendations for reply emails are spot on most of the time too.
Thank you for your great review on Lyro and Copilot features!
Found this app very easy to set up. Love that we can directly see the attribution from Tidio towards sales.
Your review made our day :-)
Very good app and the AI is helpful, if you train it correctly it can answer all the basic and even complex previously asked questions. Very good app
Thank you do much for your kind review! We're so happy to know that our Lyro AI is helping answer even the complex questions :)
I have used this in the past (during the pandemic when we had to work from home) so I was super excited to get to download it again for our new website. So far so good, I love the different plan options and the ability to customize the widgets. Super helpful for our company!
Thank you so much for sharing your experience—we’re thrilled to have you back with Tidio! It’s wonderful to hear that our platform continues to meet your needs, especially as your company grows.
I am absolutely amazed by the AI Lyro Chatbot. We have a complex product line, and customers require their products to fit within our packaging and ask a lot of "will this fit" size questions. Lyro has handled these questions accurately and provided instant product suggestions, resulting in customers placing orders. Before this, a customer would have to wait for us to research sizes and write them back hours later. All of this was done simply by Tidio connecting to our Shopify account.
Your review truly made our day -- knowing Lyro is increasing your sales is rewarding :-)
A mi me ha funcionado bastante, pude automatizar las preguntas más frecuentes y me liberó de bastante tiempo para poder dedicarlo a otras tareas
Thank you for the review, satisfaction of our customers is our top priority!
exelente asistencia, muy inteligente, contundentes respuestas, realmente soluciona las problematicas de clientes, Lyro me soprendió y ha generado ventas aun en plan free. la app tidio es muy intuitiva y se me ha hecho facil usarla, sin duda seguiré con la app.
We greatly appreciate your five-star rating. It’s fantastic to know that you enjoy using Tidio.