Recensioni (1.926)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
9 agosto 2017

Started a trial and so far it looks pretty amazing.
I'll also try later the Standard plan to see if we can live without some of the features. But for someone who has enough manpower to use everything this app has to offer, it could be a great addition.

Thesisbeauty
Stati Uniti
19 giorni di utilizzo dell’app
22 giugno 2018

Great support team and great app.

Barbo Digital
Bolivia
19 giorni di utilizzo dell’app
29 giugno 2023

Random people from Africa sending spam constantly, no filter. Bad experience not recommended application.

Bed Cheff
Spagna
19 giorni di utilizzo dell’app
TIDIO LLC ha risposto 30 giugno 2023

Thank you for providing your feedback! We apologize for the inconvenience caused by the spam messages you received. We would like to clarify that the issue you encountered is not a problem with the product itself but rather a result of external factors.

Upon investigating the spam messages, we discovered where are they predominantly originated from, and we have provided you with a solution that would block them while still allowing you to provide assistance to genuine customers as usual.

Furthermore, we noticed that many of the spam messages were inquiries related to promoting your store. It's important to investigate any recent postings you may have made in relevant online communities to prevent further spam traffic on your website.

We appreciate your understanding and patience throughout this process. Please feel free to reach out to our support team if you have any further questions or concerns.

1 luglio 2022

It is a great tool but the chatbot pricing is complete unreasonable Will update to 5 stars once the pricing has been fixed

Pride.Direct
Germania
19 giorni di utilizzo dell’app
TIDIO LLC ha risposto 1 luglio 2022

Thank you for sharing your feedback. Our Customer Satisfaction Specialist has contacted you to learn more about your concerns with our pricing, we're really sorry!

21 gennaio 2017

Muy buena aplicación, el diseño es minimalista y genera confianza a los visitantes de la pagina!

Geovanny Apparel Design
Messico
19 giorni di utilizzo dell’app
26 aprile 2017

Awesome software, easy to manage. And the customer service is swift. Had an issue at 4am, and it was resolved BEFORE 4:45am....HIGHLY RECOMMENDED

Onlinehorse
Stati Uniti
18 giorni di utilizzo dell’app
4 marzo 2021

I really like this app.. I really like the option to hide the chat icon on the Mobile version and the additional features like chatbots, Email & Messenger integrations are very good. I would really love to see if they can integrate text messaging into this either intergrating with text providers like textline or some other alternatives..

Ginger Fresh
Stati Uniti
18 giorni di utilizzo dell’app
TIDIO LLC ha risposto 4 marzo 2021

Hi there!
Thanks a lot for the 5-star! We are happy to know that you are enjoying our product.
Enjoy your Tidio!

13 giugno 2017

Kamil from Tidio was so helpful. He was able to get all the answers to my question. I have used a few other chat apps, and to be honest the customer service for Tidio is by far the best.

It truly has a lot of the features I was looking for. However there are a few things I wish the app had. For example auto translated from customers around the world. Also response names, though I have been using Textexpander so it is no longer an issue. Still getting a feel for the platform, however so far I think it is pretty easy to use. Plus the way it pops up on the site is so easy for our customers to reach out to us =)

Skinny Bunny Tea 1
Stati Uniti
18 giorni di utilizzo dell’app
Data modifica: 26 aprile 2016

Look no further. This is your Live Chat App right here fellow merchants.

Premium-graded Health and Beauty Products along with Business Opportunity
https://chic-outlet-and-business-opportunity.myshopify.com/

Chic Outlet And Business Opportunity
Thailandia
18 giorni di utilizzo dell’app
14 gennaio 2019

very helpful app especially when im running my own website. and their customer services are beyond helpful. love it.

TJtech
Corea del Sud
18 giorni di utilizzo dell’app