レビュー (1,926)

総合評価
4.7
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の3%は1つ星です
2017年6月5日

Tidio Live Chat is a really great plug-in for my perfume shop! Easy to install, just plug & play. Thank you guys!

Check it out at https://lg-perfumes.de/

L G Perfumes
ドイツ
アプリの使用期間:7ヶ月
2020年9月13日

I like this app, its pretty simple and easy to manage. Mostly used by experienced people and newbie, I was recommended to use it. I am fully satisfied

Kisyshop
イギリス
アプリの使用期間:7ヶ月
TIDIO LLCが返信しました 2020年9月14日

Thank you for your kind words. I am sure we will continue to deliver and in the future deserve all 5stars from You! :)

2017年10月25日

I had previously installed and used this app but removed it due to lack of time on my end to answer every customer that popped up. I attempted to reinstall the app a few days ago (since we've increased our customer service team) but the app wouldn't install on Shopify. The support person was NOT helpful at all. I finally gave in and paid a tech expect to re-install the app on our website. Then decided to go ahead and pay Tidio's subscription fee to get the extra operators and features. However, the app keeps freezing (doesn't alert our team when someone new is on the site, continually displays that someone is on the size when they are not, etc.) and I'm not going to pay for something that doesn't work. So I contacted Tidio support again (and got the same unhelpful guy from the first time) who told me the only way to downgrade my billing back to the free account would be to uninstall the app and then re-install it. Here is my negative review, as promised. You guys need help.

Mbkplanners
アメリカ合衆国
アプリの使用期間:8ヶ月
2016年3月25日

Great app. Works perfectly. Highly recommended. Keep up the good work Tidio!

Qaisara Dreams Enterprise
ブルネイ
アプリの使用期間:9日
2023年3月30日

Tidio’s live chat is an excellent tool that includes everything someone needs for store management. I couldn’t find a better chatbot for my Shopify store, and I highly recommend it.

BILERIA
イギリス
アプリの使用期間:9日
TIDIO LLCが返信しました 2023年4月3日

Thank you so much for the great feedback you left! Nice to know we can help you manage your store and, hopefully, your business grow!

2018年2月1日

This app is very good. It's too easy for use

Fashionandcharming
カナダ
アプリの使用期間:9日
2020年6月30日

Amazing app, easy to set up and very usefull. I'm thinking buy the pro version, but i will wait.....

Salammbô Boutique
ブラジル
アプリの使用期間:7ヶ月
TIDIO LLCが返信しました 2020年7月1日

Thank you for the review!
If you have any questions or we may advise in any way feel free to reach out to us :)

2019年1月31日

Brilliant app. The customised bots setup really makes the possibilities endless. Has reduced the strain on my support by a huge amount!

Active Fitness Company
イギリス
アプリの使用期間:9日
2021年5月18日

La configuración de la app es a prueba de un bebe. Me encanta esta aplicación y que sea gratuita. Un 10!

Brusher Pro
スペイン
アプリの使用期間:9日
TIDIO LLCが返信しました 2021年5月19日

Thank you so much for the 5 starts review! We appreciate it :)

2018年1月25日

These guys are nuts - they changed their app Mid-December and eliminated offline messages via email when chat is offline... I missed 109 messages from customers during the holidays when we couldn't handle live chat. We never got any email messages. Who wants to email customers from a limited chat dashboard? Not me...

Fawn Forest
アメリカ合衆国
アプリの使用期間:8ヶ月