Tidio ‑ Live Chat & AI Chatbot

As a small business owner, Tidio has made customer support much easier. Customers get instant responses, and we can manage chats from one place. It has definitely improved our website experience. Great app!

Tidio is great! We have seen better conversions since using it and will now install it on all of our stores

I love the easy set up and that I can have notifications when someone enters my store! it is great for tracking conversions

Me ha aportado a mi canal de negocio ya que me apoya a obtener ventas desde el chat bot sin que yo responda las preguntas

We've been using Tidio at The Fire Alarm Supplier, and it has been a great addition to our store. The AI chatbot answers common customer questions instantly, which saves our team a lot of time and helps customers get answers even outside business hours. The live chat is easy to use, and the Shopify integration was quick and simple. We've seen faster response times and a better customer experience. Highly recommended for any Shopify store looking to improve customer support.

It's been quite positive for our stores conversion rate. And reducing simple questions by our customers.

Sem dúvidas, o melhor aplicativo de atendimento com IA que já utilizamos. A inteligência artificial aprende rapidamente sobre nossos produtos, conduz as vendas de forma eficiente e responde às dúvidas dos clientes com muita precisão.

Tidio has been very useful for our online store. The live chat is easy to set up and helps us reply to customers faster, especially when they ask about products, delivery, or order details. The chatbot also saves time by answering common questions when our team is busy. Overall, it makes customer support smoother and more professional.

Great app, we used this for a period of time and switched to Zendesk as we are more email focused but a month later and we are back as the Lyro Livechat agent is just too and solved so many queries before they even became an email ticket

We've been using Tidio for our online store support at Tegami, and honestly — it's been a lifesaver. Super easy to set up, clean interface, and the free plan is actually useful (not just a teaser).

What we love the most:

Real-time chat with visitors

The chatbot automations save us tons of time

Mobile app works great — we can reply from anywhere

Integrates perfectly with Shopify / WooCommerce

And their support team? Surprisingly fast and friendly.

If you're running a small shop and want something affordable yet powerful — go for Tidio. Highly recommended.