Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
20 juli 2021

it's a good tool for conversions, the customer service is honestly great, the only downfall would be it's slightly pricey

The Splendid Store
Verenigd Koninkrijk
Ongeveer een jaar gebruiken de app
TIDIO LLC heeft geantwoord 20 juli 2021

Thank you for the review. To ensure the highest quality we do our best to keep the prices as low as possible. We do hear your feedback, and I will make sure it's taken into consideration by our product team in the future.

13 februari 2017

Really enjoying using the app! So far so good!

Ashland Fly Shop
Verenigde Staten
12 maanden gebruiken de app
11 februari 2020

We have been using this app for around a year. It has a lot of functionality and provides a direct channel to communicate with the customers.

https://minimepreloved.com.au/

MiniMe Preloved - Baby and Children's Clothing
Australië
10 maanden gebruiken de app
27 november 2015

Good so far, a bit slow from time to time, great IOS app feature.

still way more to learn about it

Cycle Torch
Canada
10 maanden gebruiken de app
10 oktober 2016

Awesome app - you can get in touch with visitors to your store live! It is awesome interaction! I would recommend this app. Its free version is good for up to 3 conversations at a time. This is why I give it a 4 star.

Don't forget to check us out @ purevitaminstore.com

Purevitaminstore
Verenigde Staten
9 maanden gebruiken de app
3 mei 2017

I havent tried the app software as i just installed it but customer service is awesome. I hope that the software is as great as there customer service.

Pet N Kin
Verenigde Staten
9 maanden gebruiken de app
16 juni 2021

The app is really helpful and simple to use and the support is very good. It is just missing a few features that would make it so much better such as;
*The ability to paste a screenshot without needing to save first.
*Integration with Teams :)
*Allow multiple facebook pages

Citizen Watches Australia
Australië
9 maanden gebruiken de app
TIDIO LLC heeft geantwoord 17 juni 2021

Thank you so much for the feedback and suggestions! We appreciate both very much :)

20 mei 2016

Only been using it a couple days so far, but the ease of installation, and added customer service feature, really makes me feel better about our store. The customization is also simple and thorough. As returning customers, and even new ones file in, it's gonna be interesting how they'll make use of the added feature

Shoesandapparel.net

Karizma Shoes And Apparel
Verenigde Staten
9 maanden gebruiken de app
7 oktober 2017

Good quality chat app, both via desktop and phone app. Pretty happy with features and function, but currently trying another app that offers more advanced features in free option.

Electric Bike Zone
Verenigde Staten
8 maanden gebruiken de app
20 juni 2022

1. I am new to them, but they have a small dynamic video to facilitate beginners to use the app. Personally, I think it is a worthwhile choice for businesses and stores.
2. when looking for help from customer service personnel, there are many buttons to choose. It seems very detailed, but as an inquirer, I may prefer to get a direct answer or solution, which makes it easier to communicate with the consultant. Even if you can solve the problem by constantly clicking the button, you still feel that it is a waste of time (this article is only for me). Fortunately, their customer service staff responded very promptly, so overall it was pretty good.
3. this item is well received!

Pandrohouse
China
8 maanden gebruiken de app
TIDIO LLC heeft geantwoord 21 juni 2022

Thank you so much for the in-depth feedback, we'll let our chatbot designers know about your comments. We try to design our chatbots to be as helpful as they can, but you can always reach out directly to our Customer Support Operators if the chatbot cannot help you. :)