Tidio Live Chat & AI Chatbots , 1.823 avaliações
Installs easily and works pretty well - have some issues with more than one operator online at a time
Thank you for your review! Our support team can help you via the support live chat located in your admin panel - we're online on chat now and ready to help. :)
Have used this app for almost 2 years and its pretty much flawless! It was my ultimate solution to solve my customer's doubts whereever I go whatever the time. I can resolve the issues from my phone wherever I am. Its extremely easy and smooth and I haven't had any issues till date. Totally recommend this to everyone who wants a quick,simple,user friendly chat service for your customer!
My store is- https://whysobluelove.com/
If you guys have any inputs/feedback for me to work on, I'm all ears!
Thank you so much for your review, we're extremely proud you're with us for almost 2 years!
Good customer support but I wish I could do a screenshare with support. It is helping with conversions and sales
Thank you for your review! We really appreciate your feedback and we will try to do improve in the future
Very good app. You can link multiple websites in the same time. Fast support.
It's a nice app. I love that it is free for a number of uses. It could use some technical fixes especially on the mobile app. Their staff is great in offering assistance.
Thank you so much for the feedback, it helps us understand how our tool can be more effective. It would be great if you could provide us with a bit more detailed info at email@example.com. Thanks!
So far so good! I'm a new user but loving it so far.
I would give 5 stars but I have only JUST installed the app and have yet to fully utilize it...I was having trouble uploading the app to my page and Martin in Tech/Customer Service immediately responded and was a HUGE help! :)
I really like this app. Amazing dashboard. Every is easy and looks really cool. It has one minor flaw though - it doesnt have multilingual dynamic translation. For me being an EU merchant - it is vital that the chat translate any language while chatting. Meaning - I type in English - customer translate in e.g. Spanish. Spanish is translated to English and English back to Spanish live and dynamically. If this is not an issue for you - then Tidio is perfect and highly recommended.
Thank you very much for the feedback, it will help us develop in the future :)
This app has been crafted with love and care. Great all around, many useful features and customisations and great modern look.
Gets pricey quickly when wanting to use all of its features, but they are well made, super easy and intuitive to use and the app has excellent instant support so depending on the business in can absolutely be worth it and is justified by its quality.
-1 Star as it would be fair if the Tidio branding could be removed for the paid for versions, considering the price.
Otherwise as far as I can tell the best live chat app currently out there. Would happily recommend to anyone!
Thank you for your thoughtful review. The branding option really helps us grow and as a result, makes our service better. Best of luck from our team! :)