Avaliações (1 926)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
13 de outubro de 2017

Absolutely love this app. What a great conversion increaser.
Also amazing customer support by Tidio. Thumbs up

Moonstonemagic
Singapura
Almost 3 years usando a aplicação
8 de setembro de 2017

Easy to install, easy to use, super customizable, and great customer service! -Protein Milkshake Bar

Proteinmilkshakebar
Estados Unidos
Almost 3 years usando a aplicação
23 de fevereiro de 2018

Great service and love their automation tools and ability to connect with messenger! Highly recommended!!

Bullet Proof Zone
Estados Unidos
Almost 3 years usando a aplicação
30 de maio de 2019

I'm so glad I learnt about the existence of this app! Super user friendly, amazing UI, and customizable to your brand! The live chat support team (especially José) is extremely helpful and responsive so you know your questions will always be answered. Highly recommend this app to anyone looking for a live chat feature :)

Aurass Beauty
Singapura
Almost 3 years usando a aplicação
28 de outubro de 2021

Thank you very much for the patience of the staff, my tidio is not working properly, the staff is very patient to help me answer the question

rjerdress
China
Almost 3 years usando a aplicação
Questão respondida por TIDIO LLC 28 de outubro de 2021

Thank you so much for the perfect score! We always do our best to provide world-class customer support.

3 de agosto de 2021

The customer service replies to me instantly and solves my problem. Which helps me still be able to reply to my customer. what can I say?
Awesome people, Awesome APP! Love it!

Good Life 360
Malásia
Almost 3 years usando a aplicação
Questão respondida por TIDIO LLC 5 de agosto de 2021

You are awesome! Thank you so much for the review :)

26 de novembro de 2021

Excellent customer support. I had a question and not only was Veronika super patient with me but her explanation came complete with screen recording for the less tech-savvy, like me!

Ponderlily
Reino Unido
Almost 3 years usando a aplicação
Questão respondida por TIDIO LLC 29 de novembro de 2021

Thank you for the review and the 5 stars! We will let Veronika know about your compliments :)

Editado a 24 de março de 2022

Great app and good support. Glad I tried it...........................................................

Herewegolf
França
Almost 3 years usando a aplicação
Questão respondida por TIDIO LLC 30 de julho de 2019

Thank you! <3

26 de março de 2020

This is one of the best investments I have made in my business from the Shopify App Store. The Tidio app has helped us elevate our customer service and improved our communication from 6.5 to 9.5 on a scale of 1-10. Our customers are happier we can chat and respond in real-time and rate us higher than the competition. The chatbots help us convert even while we sleep. We signed up for both of their packages and we couldn't be happier. What are you still doing reading this review, go sign up now!!! As for me, I need to go respond to a customer online now via Tidio :)

NOTIQ
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por TIDIO LLC 26 de março de 2020

Thank you so much - reviews like yours motivate our team to work hard, but always with a smile on our faces! We couldn't be happier, as this is precisely the use case we've built our tool for.

10 de novembro de 2021

Great! Responsive customer support, but you don't need it very often, as everything works smoothly.

Ette Tete
Letónia
Almost 3 years usando a aplicação
Questão respondida por TIDIO LLC 10 de novembro de 2021

Thank you for the perfect score :)