Avaliações (1 909)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
10 de maio de 2023

Just installed so haven't had a conversation with an actual customer yet, but so far so good! very intuitive and I love that so many different workflows can be integrated! And that it comes with template strategies!

simhona
Emirados Árabes Unidos
Over 1 year usando a aplicação
Questão respondida por TIDIO LLC 31 de maio de 2023

Thank you so much for your valuable feedback! We're very happy to read that you're enjoying our chatbot templates and our integrations! We hope that you choose to continue using Tidio and that we will prove to be the best live chat service for you. :) Our Customer Support Team will also be there to help you should you need any assistance!

15 de junho de 2017

Very good app. You can link multiple websites in the same time. Fast support.

Nulinedistribution Com
Canadá
Over 1 year usando a aplicação
17 de janeiro de 2022

It's a nice app. I love that it is free for a number of uses. It could use some technical fixes especially on the mobile app. Their staff is great in offering assistance.

NURINA
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por TIDIO LLC 18 de janeiro de 2022

Thank you so much for the feedback, it helps us understand how our tool can be more effective. It would be great if you could provide us with a bit more detailed info at support@tidio.net. Thanks!

27 de dezembro de 2021

我想把URL改为ailijiadoll.myshopify.com/,怎么操作,刚才好像弄错了,请求协助,请问今天可以解决这个问题吗?还是需要等候48小时之后呢?另外,我们shopify后台的客服信息哪些不会被客户看到,请问有相关资料吗?

Rose Wives
China
About 1 year usando a aplicação
Questão respondida por TIDIO LLC 28 de dezembro de 2021

Thank you for your review! Our support team can help you via the support live chat located in your admin panel - we're online on chat now and ready to help. :)

13 de agosto de 2019

I would give 5 stars but I have only JUST installed the app and have yet to fully utilize it...I was having trouble uploading the app to my page and Martin in Tech/Customer Service immediately responded and was a HUGE help! :)

familiar...yet different
Estados Unidos
About 1 year usando a aplicação
7 de março de 2017

So far so good! I'm a new user but loving it so far.

Cpap Store Los Angeles
Estados Unidos
About 1 year usando a aplicação
12 de julho de 2021

I really like this app. Amazing dashboard. Every is easy and looks really cool. It has one minor flaw though - it doesnt have multilingual dynamic translation. For me being an EU merchant - it is vital that the chat translate any language while chatting. Meaning - I type in English - customer translate in e.g. Spanish. Spanish is translated to English and English back to Spanish live and dynamically. If this is not an issue for you - then Tidio is perfect and highly recommended.

DealbaDent
Suécia
About 1 year usando a aplicação
Questão respondida por TIDIO LLC 12 de julho de 2021

Thank you very much for the feedback, it will help us develop in the future :)

Editado a 1 de agosto de 2019

This app has been crafted with love and care. Great all around, many useful features and customisations and great modern look.
Gets pricey quickly when wanting to use all of its features, but they are well made, super easy and intuitive to use and the app has excellent instant support so depending on the business in can absolutely be worth it and is justified by its quality.

-1 Star as it would be fair if the Tidio branding could be removed for the paid for versions, considering the price.

Otherwise as far as I can tell the best live chat app currently out there. Would happily recommend to anyone!

The Vape Box NZ
Nova Zelândia
About 1 year usando a aplicação
Questão respondida por TIDIO LLC 2 de agosto de 2019

Thank you for your thoughtful review. The branding option really helps us grow and as a result, makes our service better. Best of luck from our team! :)

3 de fevereiro de 2016

Totalmente recomendable. Es muy fácil de instalar y configurar.

Tormenta Tiburon
México
About 1 year usando a aplicação
20 de julho de 2021

it's a good tool for conversions, the customer service is honestly great, the only downfall would be it's slightly pricey

The Splendid Store
Reino Unido
About 1 year usando a aplicação
Questão respondida por TIDIO LLC 20 de julho de 2021

Thank you for the review. To ensure the highest quality we do our best to keep the prices as low as possible. We do hear your feedback, and I will make sure it's taken into consideration by our product team in the future.