Tidio Live Chat & AI Chatbots

We really liked the ease of automation, customisation that Tidio is able to provide hence we installed it in all our e-commerce sites. However it is disappointing that the charges have skyrocketed from $15 per month for triggers to 5K users to now $18 per month for 1K users. We only found out because we got notification that we don't have any more triggers left for this website and we were surprised as it didn't happen to the other site. And if we were to upgrade to 5K users we will be paying $45 which was 3 times the original amount we paid previously. It was a rude shock to us and this price difference makes it very difficult for us to want to continue.

Payment needed after 30 days. The app automatically stopped after my free trial however it says that is free.

Also the mobile app stopped working because its a paid service.

This should have been clear at the time of registering. Don't put free, when its not.

Great app, easy to instal and friendly support.

First off,... Awesome awesome support! Not joking here... I never feel like I'm asking too much or like I am bothering the agents. The features you get out of the box are amazing.. I like the integrations.. and I am now slowly discovering what the bot launcher can do for me. Super app if you are looking for a chat option for your site. Recommended!

LG Fitness Equipment loves Tidio! It has done wonders for our conversion rates, and building relationships with customers. - Thanks

Great app. Simple to install and use. Has already secured two orders for me. One of them a huge deal.
I especially like that you can have this on your phone. I won't miss an opportunity to chat with a potential customer and secure their business.

Simple and easy to use. Love it!

works well allows me to communicate with customers....................................................................................................................

This is amazing. They have conditional logic where you can essentially automate your own chat bot. This sends a message to all your users and welcomes them/way more complicated features. It also let me put my welcome message in any language. This is the chat bot app for you.

great app so far! looking to explore it more indepth once we start moving more. looks like it will be great for a growing business.