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Amazing app and service. Definitely recommend giving them a try, especially they are free too!
Great app! Exactly what I was looking for. Easy to set up and use, and lots of added features and benefits.
Thank you for your review! :)
I like the way the Tidio Chatbots app works on my website and it's relatively easy to make edit changes to automated chat messaging. However, I haven't noticed any increase in sales with the use of the full package free trial plan as it compares to the scaled back free plan. Maybe time will tell.
Hello! We are grateful for your kind review :) Our top priority is exceptional customer support, to make sure it's easy for our customers to quickly learn the ropes of Tidio. Hearing about it makes our day! Chris
Love this app! I have tried a lot of apps and this is by far the best. User friendly. Any questions I had was answered and a link was given. Very impressive!
Updated after a few days use: Not much activity yet - one live chat, and the customer seems to have left after I responded. and I'm still not sure whether LiveChat is for me. However, I would like to note that customer service is first rate. Questions are answered quickly, thoroughly, and professionally. I had never used a live chat app, looked at the reviews and decided to give Tidio a try. Setup was a breeze. I had some questions during the setup, and used Tidio's live chat to get answers. Response was quick and thorough.
No one has live chatted me yet, so I don't have that experience. But so far, the customer service is excellent, and the dashboard is good-looking and intuitive. Certainly worth a try.
Hi! Thank you so much for your honest and thorough review. The beginnings are always difficult! We can help you make the most out of your current traffic - e.g. set your chat to ask for the email address and display a pop-up message. Please contact me at olek@tidio.net - I'll be happy to help you! :)
Excellent App. Congrats Tidio Live Chat
Super well integrated app for live chat! Very happy with the service provided by Tidio. Olek helped me resolve an issue with the plugin and now it is working great!
This is a great app that is very easy to set up and use! Support is very helpful. I've been using Tidio Chat for about a week and I love the free options and the professional look on my website www.jarofheartsjewelry.com.
Jennifer Clemens
Jar of Hearts Jewelry
Very easy installation with a wonderful support team. I had a few issues/concerns and Jan was so patient in helping me solve them. Support is very efficient and fast. When my sales increase I will definitely upgrade.
Thank you so much for your review. Best of luck from our team and cheers from Jan. :)
Awesome App; it's a great and faster way to communicate with your customers. I give this an A++++++ rating.