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We have just installed Tidio and so far so good. The app looks good on my website and I particularly like the easily accessible support, which is very good. They use their own product and that helps to make me confident the app will work for us. The only thing that I am not 100% happy with is having to pay extra for chat bots, which I feel should be part of the service and leaves a bit of a bad taste in my mouth.
Thank you for your review, we're really happy that you like our service. The chatbots are included in the free plan - they are limited to reach 100 unique visitors a month. This pricing model allows us to grow and improve our app week by week. :)
I'm loving the app to far. I have not used it with a customer yet but it is cool to see what the customers are looking at while they are online. that feature alone helps me to see what my potential customers are interested in. I'm still using the free trial and plan to keep this app. It's my new favorite.
Highly recommend. Works great!
good fresh and ok to use; we will see after one month use how ti is; but now we can say anything so thks
Thank you very much for the review :)
Great app and easy to install. For me personal it was good to see an app that did some effort tp provide another language. Well done guys! Keep up the good work.
Kindest regards Gino from Swinkl.eu
I thank the work team for their patience and enduring our inquiries until the problem was resolved. thanks a lot
Hi there! ?Thank you so much for the kind review :) It's great to know that our team was able to assist you all the way dow to solving the problem. Chris
Lost connection so frequently, especially when customer needs online support, it is connecting forever. hope Tidio can fix it. Really a bad experience with Tidio.
Hi, I'm really sorry to see your review - I've reached out via email to fully understand what happened and offer some help. Olek - Tidio
Easy to setup and User friendly.
installo l'app e subito dopo mi dicie ops, c'è stato un problema... continuo a ricaricare la pagina e ancora ops, c'è stato un problema. ho mandato e-mail ma nessuna risposta. davvero deluso
We would love to help you with this! Our developers are working on the error not popping anymore. For the time being, please disable the Google Translate plug-in inside your browser, then refresh the page and you will be able to enter your Tidio panel. If you have any questions, please reach out to me at jan@tidio.net where I will be able to assist you further
Tidio Live Chat is great! As a start up company its hard to invest in phone lines and employees for chatting. Tidio gives us an opportunity to speak and help customers with purchases at a lower cost. Thank you