รีวิว (1,925)

การให้คะแนนโดยรวม
4.7
จำนวนต่อระดับคะแนน
  • 88% ของการให้คะแนนคือ 5 ดาว
  • 6% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 2% ของการให้คะแนนคือ 2 ดาว
  • 3% ของการให้คะแนนคือ 1 ดาว
18 เมษายน 2016

So far so good. The support staff was immediately available to answer questions and we're now set up and ready to go!

American Tall
สหรัฐอเมริกา
5 วัน ในการใช้แอป
7 พฤศจิกายน 2016

Great app...had it installed on my site for less than a week and I ended up getting a $700 sale directly because of a chat I had with a potential customer using Tidio. The iPhone app works amazing too and is great for busy business owners who want to provide excellent customer service, but can't be at a desktop computer all day. The support (they use Tidio Live Chat) is instant and great for helping you with any difficulties you encounter along the way. Check out our installation at https://www.freerideboardshop.com

Freeride Boardshop Inc
แคนาดา
5 วัน ในการใช้แอป
21 กรกฎาคม 2020

Incredibly easy to set up and use. Works perfecly, Also great customer service. Love it! Keep up the good work guys!

NAXO
ฝรั่งเศส
5 วัน ในการใช้แอป
TIDIO LLC ตอบแล้ว 22 กรกฎาคม 2020

Thank you so much for the review :)

26 เมษายน 2023

Atención inmejorable! Necesité ayuda para corregir mis chatbots y a través del chat me ayudaron rápido y sencillo.

MAYUK Sportymage
สเปน
5 วัน ในการใช้แอป
TIDIO LLC ตอบแล้ว 31 พฤษภาคม 2023

Hello! Thank you so, so much for your feedback! We're very glad to read that our Customer Support Team has helped you! We'll always be there to help. :)

25 สิงหาคม 2023

It's a great app to communicate with our customers live, fast and easy. The support system is also great.

orosergio
แคนาดา
4 วัน ในการใช้แอป
28 ตุลาคม 2016

Tidio is the best chat software on the market. It is user friendly and functional for customers.

It has assisted our employees in delivering a better shopping experience to our global customer base!!

Special thanks from the team at Buy Beauty Products!

Buybeautyproducts
สหรัฐอเมริกา
4 วัน ในการใช้แอป
แก้ไขเมื่อ 22 พฤศจิกายน 2020

Awesome Idea! This app actually is pretty well done and out of all the apps we tested actually appears to perform well and seems very well made and professional. The issue is that it’s pricing is confusing and excessive. They advertised one price(which has since been removed thankfully), and then once you had the app installed you could no longer find that price only higher pricing. The pricing structure itself is somewhat confusing from inside the app. Your not really sure how to upgrade, and what exactly your getting or even paying. While the app itself seems very professional the pricing setup seems almost “scammy”. Also pricing is somewhat unreasonable as others have also stated. It doesn’t scale very realistically with a normal store. If the pricing was more reasonable, clear, and realistic this app would be a winner. Just provide reasonable pricing that doesn’t take advantage or gouge the users, realize that most Shopify users are getting nickeled and dimed to death with app addons just to make their stores function The way they should. If only there was an app that performed well, had good service and scaled reasonably with your stores success, actual tangible increase because of that app, wow now that would be something unfortunately it just doesn’t exist that we’ve found. If we are paying for something extra there should be accountability for that app to perform. As it sits now this app is decent in function but the pricing is completely unrealistic for what you actually get.

DealioStealio
สหรัฐอเมริกา
4 เดือน ในการใช้แอป
TIDIO LLC ตอบแล้ว 22 พฤศจิกายน 2020

Hi, I'm really sorry to see your review. I do understand that at times, our pricing may be confusing. I'll be trying to reach out via your chat or email and help you choose the right plan.

5 มีนาคม 2020

Really helped to convert more ! totally recommend for new stores or now based stores trying to get their client's trust

Sunriseskin
สหราชอาณาจักร
4 วัน ในการใช้แอป
TIDIO LLC ตอบแล้ว 10 มีนาคม 2020

Fantastic, we're happy that our app helps you build trust and get more happy customers. :)

แก้ไขเมื่อ 17 มิถุนายน 2020

The one live chat app that rules them all. This has become an essential part of my online store. Thank you Tidio!

Diligence1International
ฟิลิปปินส์
4 วัน ในการใช้แอป
TIDIO LLC ตอบแล้ว 18 มิถุนายน 2020

Thank you!
We are proud to be a part of your business :)

12 มิถุนายน 2018

I've only just installed the tool for my Shopify website, but their help has been incredible! They reply back immediately! Love how the chat looks on my website, it's really clean yet you can customise it to your brand's colours.

Palaver
เนเธอร์แลนด์
4 วัน ในการใช้แอป