When I first started my shopify account I wanted to spend money on other more expensive apps, so that my customer service. However I had wasted alot of money due to that mistake. I had done alot of research to find out the right App for a small size business to use that will not cost too much, but will have fantastic customer support as well as good features. Tidio is affordable and way better than the more expensive ones available and which I had tried for months before changing to Tidio. I would say what makes Tidio the best is the tech support. I had a technical problem that really needed fixing and since I am not an expert, I needed some guidance. A very patient and professional staff named Sara from Tidio customer service team assisted me with this from the start to the end. Thank you!

The apps was awesome to me. But don't know why stated free plan forever and i been notified that trial end in few days. Sad...

Very good app and very useful. I recommend it to everyone. It help get more sales and returning customers. Thank you.

It's so easy to set up and use! I love the ease and the 24/7 support that's right there to assist.

BEST APP love that it has an app i can use on my phone aswell!! That way we're 24/7 available at ease. ;) totally amazing app i love it

Fantastic Live chat App. In my opinion is the best. this app has everything you should need by a live chat app! Great.

The app was very easy to integrated and started working immediately. I have been impressed so far and

HATS OFF! This is ridiculously amazing! I have been using the app for like days but I can not understand why this app is that great! I’m talking about the free features only. I dont know how and why on earth one app can be so USEFUL and HELPFUL like... guys I’m out of words. I can not stress enough how great the app and features is. Again, hats off for the best application E V E R!!!!!!!!

Great app once you take the time to learn how to use it properly. Good resources available to facilitate this in addition to some youtube videos. But you must strictly use it within the specified parameters, or you will get into trouble with Tidio. lol. Customer care and support pretty good. Already have recommended to others. A++++++

Very detail app for retaining customers and detail, Great app highly recommended you can always available through any devices