Tidio ‑ Live Chat & Chatbots

Tidio ‑ Live Chat & Chatbots

by Tidio Ltd.

Live chat boosted with Chatbots and Marketing Automation

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    89% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    2% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

All reviews

91 - 100 of 941 reviews


From Dumux&EurekaYa
I use this app and it is amazing. The first time I use an app with a lot of features that help any business to stay in touch with customers at any time. This app help us too much to increase sales and get more leads. Thank you and Congrats to all the Team.

Developer reply

August 20, 2020

Thank you so much for the kind words of encouragement for our team and the 5 stars! :)


So far this app has been great! It saved a sale that we would have lost within the first 10 minutes of us setting it up.

Developer reply

August 20, 2020

We are glad you are enjoying Tidio! Thank you so much for the review :)


Simply the best! They could do some improvements on the UX, for instance some functions are kind of 'hidden' and not intuitive to find (eg to disable on certain pages you have to find the appearance section and make advanced rules - although this is something everybody should use, because on cart pages the chat icon is over the total price).

However, they are the best! Their customer live chat is available in seconds and the UI of the chat itself is awesome!

Developer reply

August 20, 2020

Thank you so much for the review and thoughtful idea for improvement!
We are very thankful for all the input. If you have any ideas, you can directly reach me at jan@tidio.net :)

Warrior Unlimited Apparel, LLC

We checked several apps to find the easiest to configure with the right tool. This app is the best one out there period! Easy to edit and add new chatbots and plenty of material provided to create new bots!

Imogen's Luxuries

I really like this app, it's reliable, easy to use, easily customisable and improves the customers experience. I have tried other apps and always come back to Tidio.

Developer reply

August 20, 2020

Thank you! We are happy that we consistently deliver and that you enjoy Tidio :)


Wonderful app, with wonderful customer service and features.

I can't recommend them enough!


Developer reply

August 13, 2020

Thank you for such a great review and encouraging words for our team! :)


I love the app, because it is helping me to interract with customers and also improve sellings by sending emails from abundant carts!

Developer reply

August 11, 2020

Thank you so much for the 5stars! :)


Extremely well designed and thought out — they did this right! It was a great experience interacting with our first customer just a minute ago and then seeing that person start to checkout. We are still adjusting a lot of things with our site to reduce friction, and it's nice to have a little site helper always there to cover the bases. Thx Tidio folks!!

Developer reply

August 11, 2020

Thank you so much for your thoughtful and kind words :)


Tidio Live Chat is a fantastic app. The support is fast and always ready to help. The app works great and I am happy that we chose Tidio as our live chat and chat bot provider.

Developer reply

August 5, 2020

Thank you for your kind words and the 5star review! :)


i'm using this app to help me with the live chat, and the support team are available all the time.
thanks a lot

Developer reply

August 3, 2020

Thank you so much for the 5 star review! We are very glad to be a part of your business :)

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