Tidio Live Chat & AI Chatbots , 1,847 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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An reactive and processionnal team ! I use this application not so long time but evething is ok for me. You can go !
Thank you so much for your positive review and a high rating! We really appreciate it
Easy to setup and use. Works well. No complaints. It has helped sales.
Very good chat app. They provide all main features in their free plan which is good for a new store to start with.
Thank you for the review! Glad to hear you like the free plan, we do our best to offer the features to help start-up grow!
I use Tidio to help me automate. It is awesome. I am basing this review on only 48 hours of use, but it so far out of the 3 or so I have used over the last 2 years, this is by FAR the best. Worth every penny!
It's early days but so far so good. I have a slightly complicated setup with subdomains but this has been navigated with brilliant support from the Tidio team.
I am loving the fact that the integration with Shopify allows our customers to get immediate responses to some questions such as shipping costs, order tracking and more. This give the customer immediate service through the bot and saves me a job as well. I quickly got familiar with how the bots are set up and I am not a coder, just an average user. I'm excited to see where this leads us.
Hi! Thanks for the great review! Hope it is still going good!
Really great to hear you enjoy the Shopify integration and features, we do our best to grow them! Should you have any questions just let us know!
I mean.. you havent install it yet?! you missing!
Well done Tidio ❗ not enough are the words to explain how usefull this app is.
XTRAVSHOP.COM
Thank you soo much! Your encouraging words fuel us to improve every day :)
Daniel was the best customer support ever. Solved my problems and made my day. I recommend Tidio app!
Hi there! Thank you so much for the lovely review :) It's great to know that Daniel was so helpful. He's a champ! Let us know if you need any further guidance. Chris
AWESOME CUSTOMER SERVICE. SHOUT OUT TO AREK!
(CAPS LOCK FOR EMPHASIS)
Oh, Boi where to start, I have tried so many bad chat apps that I had given up on it. Until I learned about Tidio. the best out there period.
https://vapegents.com
Excellent app. Well done Tidio. Highly recommend!