Tidio ‑ Live Chat & Chatbots

Live Chat boosted with Chatbots, Messenger, and Instagram

  • Popular with businesses in the United States

Free plan available. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes


4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    90% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars
1201 - 1210 of 1331 reviews

Beautifulthins Com

We at BeautifulThins.com have used Tidio Live Chat for some time now. During this time we have tried using other chats available on the market and came to conclusion that Tidio, our first choice, is still the best option. Tidio amazed us with with its broad functionality and easy to use interface and that all available on the free plan (which is especially important for us at the moment, as we are a young company). Tidio also positively surprised us with a mobile app and a chrome extension, these 2 are really useful and make you as a business "always online" and ready to help our customers when needed, not only when we are specifically logged in on shopify chat. We particularly like, that we can set up the view of our chat (business style or modern), the sounds that gives us info if someone came to our page, possibility to see from which browser and country the customer is browsing our page. All very convenient and gives needed info at one glance! So, thank you Tidio team, we really enjoy your App!

Insect Frame Uk

We have used it for a year now highly recommended and updates regularly!!

Jar Of Hearts Jewelry

This is a great app that is very easy to set up and use! Support is very helpful. I've been using Tidio Chat for about a week and I love the free options and the professional look on my website www.jarofheartsjewelry.com.

Jennifer Clemens
Jar of Hearts Jewelry

The Wicked Good Candle Company

I am new to this app and I'm so excited to see what this app can do for my new online Soy Candles & Soy Melt business. I website just launched yesterday. I am not computer savvy whatsoever so I think this will be the perfect fit for someone like myself!!!!


Best chat app we've used so far! Easy to install, up and running within 15 minutes. Also great free options available. Recommended!

Carolyn Nealen Cloth Llc

Very easy to install and use! Customer service is very responsive. I absolutely love how this app works and looks.


So easy to install! The app had only been installed for about 10 minutes when we got our first chat. So great to be able to offer this kind of service and answer people's questions right away!


I love Tidio Chat. I use it on two different stores, and couldn't be happier with the product, customizable features, and the customer service of the staff running the app.

I do however have a request that there be an integration made between Tidio and Slack. That would be amazing, seriously!


Got the app up and running quickly. Easy to turn on and off depending if I am available to chat.

Qaisara Dreams Enterprise

Great app. Works perfectly. Highly recommended. Keep up the good work Tidio!