Reviews (1,930)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
Refine
-
By rating
The support team are super helpful and their service absolutely improve our customer experiences.
Thank you so much as always!
Thank you so much for your positive review! We are thrilled to read that our Customer Support Team has been of help to you and you can always count on us should you need any assistance! :)
it is really a good app! It has so much potential that can help cover so many apps in one in terms of contacting customers and upselling!
Great customer support too!
We are happy to be a part of your business. Thank you for the 5stars :)
horrible company all around. there dash doesn't work and you cant log in when customers are messaging you
Hi! Could you please contact us at support@tidio.net so we can troubleshoot this for you? :)
Olek - Tidio
Tidio Live Chat is the one… don't look further!! I tried many and this one is the BEST!! Also - The Support is OUTSTANDING!! - 100% Recommended.
Grat app, easy to manage and very good made. Thanks
Excellent app, is super useful that you can make easily your own chatbots. You should try it! thank you for the free trial.
Thank YOU for giving us a chance, we're excited to help you grow your business! The 7-day free trial of the unlimited version of the app is added to every single new account automatically, and we absolutely agree everyone should give it a go!
We've tried a number of different chat applications, help desk and CX management tools. I really like Tidio more than the others. The UI is top notch, the bot feature is great, the integrations work well and the pricing is reasonable.
I have a very good experience with Tidio live chat and it replies to everything very quickly and fully satisfied
It's Very fantastic experience using the Tidio app. Recommend to all to use is user friendly chat bot & email marketing also very awesome. Thanks for the Team ,Tidio.
By ,
ManiVarma
www.mysilkyskin.in
India
Thank you for the fantastic review! :)
Convenient when customers want to ask a question about a product. Its very easy to use for both seller and customer.
Thank you so much for the 5 stars review! :)