Tidio Live Chat & AI Chatbots , 1,846 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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Thank you very much for your help and support Chris and the whole crew. I highly recommend the app to everyone
Thank you so much for your amazing review and for the recommendation! We're really happy to read that you enjoy Tidio and we hope that you'll continue using it! We'll also pass on your message to Chris! :)
Tidio is by far the best LiveChat, Ticketing system we have ever used. We tried Gorgias and it lacked the fundamentals. Tidios support is amazing, their platform is so reliable, we are more than happy!
Thank you so much for sharing this positive review. We are delighted to hear that you had a positive experience with us at Tidio! Our team is committed to providing high-quality customer service :)
It's a great app to communicate with our customers live, fast and easy. The support system is also great.
Exceptional customer service. Their knowledge and practice in designing and creating a business is top notch. This App is Excellent.
Je pense que c'est le meilleur chatbots qui existe
Wow, thank you for the incredible compliment! 🌟 We're truly thrilled to hear that you think our chatbot is the best out there.
Your kind words are a testament to the hard work and dedication of our team.
outstanding customer support
Thank you very much for your kind words! We are thrilled to hear that you had a good experience with us :) We remain at your disposal for any further inquiries!
Great chat features and customer support!
Thank you! It's wonderful to hear that you're enjoying our app, and we greatly appreciate your shoutout to our support team.
Wirklich eine Super App und ein Perfektes Kunden Support das einzige was ich noch nicht machen konnte ist es auf deutsch zu stellen aber das ist halb so wichtig.
THIS APP IS EPIC! Carlos was truly awesome as he helped me with every question I had. Thank you so much, Carlos!
Thank you very much for your review! At Tidio, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Carlos, he is a star!
I have a very good experience with Tidio live chat and it replies to everything very quickly and fully satisfied