Tidio Live Chat & AI Chatbots , 1,847 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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Incredible app, super easy set up and great UX. I've used Tidio at two companies I've worked at plus my own and it's the best app of its kind that I've tried. Their customer support is amazing too: big shout out to Mike for all his help!
Hi there! Thank you so much for the kind review :) It's great to know that you like our app so far, and that Mike provided amazing support when you needed it. Let us know in case you need any further guidance :) Chris
Really useful,
I bought the Pro Package and helped me to improve the quality of my website.
The support is very quick to help :)
Hi there! Thank you very much for the great review :) We're happy to hear that Tidio improved your website experience. Let us know if you have any other questions. Chris
App is very easy to set up and use. Easily customizable and great functionality. When I had issues installing the app, Sara from the support team helped me out immensely! 5 stars for the support team alone, and another 5 for the app if I could!
Thank you so much for your review, and cheers from Sara! :)
This app really does as it says.
¡This is definitely a magic thing! Despite of my store being recognized as one of the top 20 Shopify Stores on traffic (compared with stores that opened the same week I did), I have been struggling to convert traffic into sales since 3 months ago.
I installed the app, configured 1 Bot and immediately started selling!
I've just started using this app and it hasn't disappointed me! I use it to give out discounts to new visitors and help my customers with any queries they have. The Tidio team is also very helpful when I came across problems with my automation and bots. Although, some of the nodes and info that's already provided is sometimes confusing, the team made sure I understood what it is that I needed to do and made sure that all my queries were solved and understood! They're always a click away! Definitely would recommend this service to anyone looking to use live chat on their site.
It's a good app for now and customer support is very kind.You have different options and you also have a free plan which is good for new bussines.
Thank you so much for the perfect rating! We are really happy that you enjoy our features. Enjoy your Tidio!
Awesome customer service. Agent was very nice and helpful. So far I am liking the Tidio app. It's very easy to set up and use for my online store.
Thank you for the 5 stars :)
Great solution... for the money... even better! Compared many other options - ranging from 2-50K a month - minimal differences.
Thank you for the Review! Great to hear you find our offer worth the price!
Lots of competitors in the space but Tidio is good. Definitely one of the best integrations with Shopify directly.
Thank you for your feedback! We enjoy seeing our app helping you with your Shopify store! Keep up the good work!