Tidio Live Chat & AI Chatbots , 1,848 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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as they said it might increase the sales by up 40% it's correct because the customers feel more confident about the website when they see a professional tool like the Tidio live Chat and when the customer has a question will ask through the chat and you answer him means you got a purchase
We are proud to be a part of your business. This is exactly what we were going for, and we appreciate your encouraging words. Thank you!
Awesome app so far. Will be able to give more information once I use it a little longer.
Really great app! Easy to use and great customer service. I had a problem with notifications, opened a chat and the problem was resolved in minuets. Thank you so much!
Thank you for the review! Providing your website visitors with instant solutions to their queries via live chat can boost your conversion rates and, in turn, increase your revenue. If you need any help with setting up your Tidio account - please don't hesitate to reach out to our Support team :-)
This app is amazing! Support is great and honestly just such a lifesaver. App is still being developed so certain settings may still be lacking but overall VERY SATISFIED!
We appreciate the review very much! Thank you for the encouraging words :)
This app is really cool if set up correctly, it can work wonders. Love the support team who respond really fast via Email. Stay blessed :-)
I tried many app for live chat. I love this one. You can set any situation, quick response and get detailed analyice
Thank you so much!
Amazing app. It is really easy to configure it and offers an excellent free plan. If you want a quality live chat, you need this one in your store.
It's unfortunate the rating is limited to 5 stars. On a scale of 1 to 10, they are definitely a 100. 10x more than what it is. The support team for TIDIO is absolutely groundbreaking. I pressed forth many questions all of which were answered with extreme patience and I was provided the needed guidance to keep things moving. Moreover, the support went above and beyond the call of duty to make sure all my questions were answered with impeccable precision. A shout out to Adam and Patrick for their tremendous support and wonderful courteousness. Truly awesome. !!!
Wow, thank you so much! It warms our hearts to see reviews like yours :)
This is a great app. I even saved a sale on the first day of using the app
I have just set up this app and was surprised at what it can do to support my business. I had one issue which I created when I first started. I contacted support and Rafal was online at once and provided the solution for me.
So far I like what I am testing.