Reviews (1,926)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
Refine
-
By rating
Great free plan! Really awesome to be able to use this for up to 3 operators completely for free. Thank you!
We are proud to be a part of your business! :)
I was getting a lot of visitors to my site but conversions were low. I wanted to see if adding a chat feature + bots would help. It did! I've saved several abandon carts already by being able to communicate directly with potential customers at the point of sale. Plus Tidio's customer service is top notch - not surprsingly their chat feature works really, really well. Highly recommend!
I have just upgraded to the Pro version as the tool is effective and helps grow sales. Easy to use and good user interface on the website.
Great App! Easy User interface and great customer support :)
Great app. I even used it to answer a customer's questions from my hospital bed when I was in labour with my daughter. Resulted in a $1,750 sale. LOL.
I have been using the free version of Tido Live Chat until the business gets bigger. This is such a great app, easy to set up and to integrate with your site. You can see when customers are online and what they are looking at at any given time. Staff are very helpful and quick to answer any queries. Highly recommend.
A superb app that lets you do everything you could possibly need from a chat app - also has a discreet design which I like. Keep up the good work!
Thank you! We're glad you like our design. :)
great customer service and very easy use app. It has lots function as well. I guess this one should be the one I am looking for
The best customer service and has really helped our store so much. We offer one of a kind unique accessories so people are always emailing, our customers now reach out on here! So amazing!
Works great so far and great support ,
very easy to get started and looks nice ,
Recommended ! ...
Thank you so much. Cheers from the support team! :)