Tidio ‑ Live Chat & Chatbots , 1,609 reviews

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
    1.4K
  • 6% of ratings are 4 stars
    89
  • 1% of ratings are 3 stars
    15
  • 1% of ratings are 2 stars
    23
  • 3% of ratings are 1 stars
    43
October 4, 2015

Great idea, doesn't work on mobile well. They have a few more things to fix, maybe instant sms messages sent to the phone of shop owners because when you see the message and click the notification to go to the app the message doesn't show up instantly.

Godsofmankind
United States
Time spent using app: About 7 hours
Edited August 2, 2015

8/2/2015 I'll give this 2 stars because the owners of the app did try their best to help us integrate our mobile device to their app but it wouldn't work. It's good to see a company that is attentive so A+ for that attribute but since I have had this app for almost 2 weeks... I may not be able to be refund.

Date 7/28/2015 - This app is not working when the Tidio window is closed, I set-up a phone alert and I have missed so many chats from this NOT sending it to my phone. I can't keep my computer on all day, we are too busy! This should work as stated....

Eshays
United States
Time spent using app: 15 days
April 17, 2015

Unfortunately, it stuttered when we have a major sale and we had a lot of traffic on our website. We uninstalled and started using another chat that we love and can handle volume.

Morphe Brushes
United States
Time spent using app: About 1 month