Reviews (1,937)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming customer communication and increasing website engagement, noting a rise in conversions due to its real-time service. Features like live chat, AI chatbots, and a user-friendly setup are particularly valued. The mobile access, customizable chat options, and responsive support team are also key highlights, making it a vital tool for enhancing customer service and supporting business growth.

October 25, 2024

Super application qui gère tout en un

Dropvet
France
9 days using the app
TIDIO LLC replied November 6, 2024

Thank you so much for your feedback!

November 24, 2024

its soo nice

Pure Pettle
United States
19 days using the app
TIDIO LLC replied November 29, 2024

Thank your for the nice review!

Edited August 8, 2024

The customer service of tidio is so good.

HINOMI
Singapore
Over 1 year using the app
TIDIO LLC replied August 6, 2024

Hello there, thank you for this amazing review!

August 9, 2024

My experience with Tidio Live Chat & AI Chatbots has been a transformative journey in streamlining customer communication and enhancing website engagement. Initially, I was drawn to Tidio for its user-friendly interface and comprehensive feature set, catering to both live chat and chatbot functionality.

Velozzo
United States
4 days using the app
TIDIO LLC replied August 11, 2024

Hello there! We appreciate you taking the time to leave this review, we're happy to know Tidio serves you on many levels!

October 30, 2024

Nice app

Chick Store
United Kingdom
2 days using the app
TIDIO LLC replied November 6, 2024

Thank you for this great review :)

November 1, 2024

pensé que era más fácil

MayArtex
Spain
25 days using the app
TIDIO LLC replied November 6, 2024

Thank you for the review -- in case you require assistance from our end, please contact us at support@tidio.net, we will be there to help.

August 18, 2024

What a great App. Strongly recommend it

Giggle & Purr
Jordan
26 days using the app
TIDIO LLC replied August 22, 2024

Thanks for leaving this amazing review!

September 21, 2024

great app

Have Haven
Saudi Arabia
About 2 months using the app
TIDIO LLC replied September 23, 2024

Thank you very much for your feedback!

November 11, 2024

Iam not

Naturejoy.co.uk
United Kingdom
3 days using the app
TIDIO LLC replied November 15, 2024

Thank you for your kind review!

September 18, 2024

I am proud to say that Tidio has excellent customer service and is an outstanding app.

Myacra
India
About 2 hours using the app
TIDIO LLC replied September 23, 2024

Thank you so much for this feedback, it made our day to know you're satisfied with our support, it means a lot to us!