cool app but you can only get far on the free plan but the adds ons are worth it , i cant edit the bot convo i would like to change the % that the store is offering but i love the app you will be engaged and you will use it
Thank you for the review. You can always adjust your Chatbots messages.
Here's how to do it: https://www.tidio.com/knowledge/faq/how-to-edit-the-initial-message-on-chat/
So far this app is awesome! I like the array of chatbots, but it is a little difficult to create one on your own.
Thank you so much for the feedback! It is very important to us so that we can improve for our clients :)
I like this app, its pretty simple and easy to manage. Mostly used by experienced people and newbie, I was recommended to use it. I am fully satisfied
Thank you for your kind words. I am sure we will continue to deliver and in the future deserve all 5stars from You! :)
Tidio is an excellent app for consolidating communications with customers; whether they're chatting with us from our website or from Messenger. The customizable chatbots are a great help, too, especially for FAQs.
Lately, however, the notifications have not been working and we've missed a few chats from customers with no way to reach them back. I'm sure it's just a bug and we look forward to its 100% back.
Thank you for the review!
Do you experience the lack of notifications when the app is online on your mobile device? If that's the case, please reach me at email@example.com and I will be able to help directly :)
Amazing app, easy to set up and very usefull. I'm thinking buy the pro version, but i will wait.....
Thank you for the review!
If you have any questions or we may advise in any way feel free to reach out to us :)
20/05/20: Arek de Tidio all-inclusive of the notion of service. By bringing a simple, clear and efficient answer, he was able to solve my integration problem. I now hope that the app will allow me to convert my prospects. I will come back to put a fifth star when I have opted for the expected benefits of this application.
Thank you so much for your thoughtful review. We truly hope our app will prove its value and deliver you more converted prospects. :)
I used this app on my website to effectively communicate with customers re orders and product enquiry. I am very pleased with the overall performance.
We have been using this app for around a year. It has a lot of functionality and provides a direct channel to communicate with the customers.
Just added it and it seems like a great tool for my online store stivali.us Happy to see that I can get in touch with any client at any time; and that if I am not available they can still get help. AMAZING!
I would give 5 stars but I have only JUST installed the app and have yet to fully utilize it...I was having trouble uploading the app to my page and Martin in Tech/Customer Service immediately responded and was a HUGE help! :)